JOANN MEJIA
Summary
Experienced and charismatic Head Bartender with over 15 years of experience in high-end restaurants and bars. Proficient in creating unique and innovative cocktails while providing exceptional customer service. Excels in managing and training staff to maintain a high standard of service.
Overview
11
11
years of professional experience
Work History
Bartender
Rosewood Mansion on Turtle Creek
11.2024 - Current
- Provided luxury bar service in a high-end hotel environment, catering to discerning guests with crafted cocktails and premium spirits.
- Maintained an elevated level of hospitality in line with Forbes Five-Star standards.
- Collaborated with chefs to create seasonal cocktail menus.
- Ensured compliance with TABC regulations and upheld brand reputation through attentive, personalized service.
- Assisted with training and mentoring new bartenders to ensure consistency in drink quality and guest experience.
Bartender
Sheraton Downtown Hotel
11.2021 - 02.2025
- Provided bar/table service and guest services in a high-volume (over 200 customers per day), fast-paced environment.
- Ensured bartenders and wait staff maintained the establishment's high level of customer service.
- Managed cash register drawers and closed out shifts accurately.
- Monitored patron alcohol consumption to encourage safety.
Head Bartender
Delta Sky Club
01.2015 - 12.2021
- Managed a team of 10 bartenders in a busy DFW airport bar and provided bar/table service and guest services in a high-volume (over 520 customers per day), fast-paced environment.
- Developed a new cocktail menu which resulted in a 30% increase in sales.
- Trained new bartenders on cocktail recipes and provided ongoing coaching to improve customer service.
- Maintained inventory and ordered supplies to ensure uninterrupted service.
Education
Associates of Applied Business - Business Administration and Management
Texas Christian University
Skills
- Mixology
- Team Management
- Menu Development
- Customer Service
- Inventory Management
- Bartending Techniques
- Vendor Relations
- Scheduling
- POS Systems
- Cash Handling
- Cocktail creation
- Beverage inventory
- Team leadership
- Strong multitasking
- Craft cocktail preparation
Education Certificates
- Texas Christian University, Associates of Applied Business: Business Administration and Management, 08/01/04, 05/01/06
- TABC Certified, 05/01/27
- Food Handler Certified, 06/01/27
Timeline
Bartender
Rosewood Mansion on Turtle Creek
11.2024 - Current
Bartender
Sheraton Downtown Hotel
11.2021 - 02.2025
Head Bartender
Delta Sky Club
01.2015 - 12.2021
Associates of Applied Business - Business Administration and Management
Texas Christian University