Yana Watters
Los Angeles,CA
Summary
Skilled in crafting high-quality beverages and providing exceptional customer service. Strong focus on teamwork, ensuring smooth operations and meeting customer needs efficiently. Adaptable and reliable, ready to excel in fast-paced environments.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Barista
Matsu Matcha
Los Angeles, CA
02.2026 - Current
- Developed efficient workflows for high-volume order processing during peak hours.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
Supervisor/Lifeguard
Professional Lifeguarding & Safety Services Inc
Orange County
06.2023 - 06.2025
- Offered optimal surveillance of aquatic facilities surrounding Orange County.
- Extended leadership for a team of lifeguards by leading safety standards and protocols.
Staff
HB Entertainment
LA/OC
02.2025 - 05.2025
- Worked behind the scenes for live events and promoted ticket sales through social media.
- Managed project idea meetings and hosted collaborative marketing events.
Floorstaff
Cinemark
Foothill Ranch
03.2023 - 09.2024
- Provided counter and ticket services with a positive customer service experience.
- Utilized strong communication skills when interacting with my team and customers.
Coach
Toro Wrestling Club
Lake Forest
05.2022 - 06.2023
- Mentored younger students effectively and created an active and fun environment.
- Prevented potential injuries by demonstrating an adequate understanding of rules and procedures.
Education
High School Diploma -
El Toro High School
01-2023
Skills
- Adaptability
- Customer Service
- Leadership Skills
- Communication Skills
- Team Oriented
Certification
American Red Cross Lifeguarding with CPR/AED and First Aid
Timeline
Barista
Matsu Matcha
02.2026 - Current
Staff
HB Entertainment
02.2025 - 05.2025
Supervisor/Lifeguard
Professional Lifeguarding & Safety Services Inc
06.2023 - 06.2025
Floorstaff
Cinemark
03.2023 - 09.2024
Coach
Toro Wrestling Club
05.2022 - 06.2023
High School Diploma -
El Toro High School