Summary
Overview
Work History
Education
Skills
Timeline
EVS Team Lead

Yancy Benavides Rivas

Southern Hills Hospital & Medical Center
Las Vegas,NV
16
years of professional experience

Efficient EVS Team Lead known for high productivity and ability to complete tasks swiftly. Possess specialized skills in environmental services management, infection control protocols, and team coordination. Excel in communication, leadership, and problem-solving, ensuring optimal performance and workplace safety.

Work History

EVS Team Lead

5 Years 2 Months
Southern Hills Hospital & Medical Center | Las Vegas, NV | 09.2021 - Current
  • Disinfected isolation areas and maintained safe sanitation standards across Henderson Hospital.
  • Disinfected telephones, light switches, and other frequently touched objects to enhance patient safety and prevent infection.
  • Coordinated with nursing staff to address and fulfill housekeeping needs across patient units.
  • Cleaned patient rooms, bathrooms, and high-touch surfaces using infection-control protocols.
  • Prepared discharge rooms for new admissions following Henderson Hospital cleaning procedures.
  • Replaced bed linens and towels in patient rooms to maintain cleanliness.
  • Removed trash, biohazard waste, and soiled linens from patient care areas.
  • Organized and maintained inventory of cleaning supplies to ensure readiness and support efficient operations.
  • Used cleaning chemicals following proper guidelines.
  • Reported maintenance issues and safety hazards to hospital supervisors promptly.
  • Responded to requests from guests regarding housekeeping needs.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.

Housekeeper

2 Years 2 Months
Henderson Hospital | Henderson, Nevada | 07.2019 - 09.2021
  • Sanitized patient rooms, bathrooms, and offices to ensure compliance with health and safety standards.
  • Cleaned patient rooms using hospital infection control and sanitation procedures.
  • Disinfected bathrooms, handrails, and high-touch surfaces with approved cleaning chemicals.
  • Wiped down surfaces and refilled soap and hand sanitizer stations to minimize risk of germ transmission.
  • Dusted, swept and mopped to maintain clean, safe a a clean, safe environment for clients.
  • Collected trash, soiled linens, and biohazard waste following safety guidelines.
  • Dusted surfaces in patient rooms and common areas to promote a clean and hygienic environment. Swept and mopped to maintain clean, safe a a clean, safe environment for clients.
  • Removed leaves, trash, and debris from walkways and entrances to ensure a clean and safe environment. from entrances and walkways to enhance safety and improve overall appearance of premises.

Human Resource Concierge Agent

1 Year 7 Months
Venetian Casino & Resort | Las Vegas, NV | 06.2017 - 01.2019
  • Conducted end-of-month audits of concierge operations for upper management review.
  • Provided exceptional service to Team Members by addressing concerns and answering inquiries.
  • Managed dry cleaning and invoice processing to ensure timely service.
  • Tracked name tags and ear piece orders, logging details in the database.
  • Completed daily productivity reports to revenue,inventory,sales & MICROSOFT reports.
  • Checked and received dry cleaning and invoices to ensure accuracy in processing.
  • Organized and prepared mail and packages for FedEx shipment to ensure timely delivery.
  • Receiving all incoming calls and coordinating with hotel staff to fulfill requests and resolve issues.
  • Answered multi-line phones and responded to team members' inquiries.
  • Train& assist team members with computer usage.
  • Prepare mail,packing,&FedEx.
  • Operate electronic mail systems and coordinate the flow of information, internally or with organizations.
  • Cabinets and display areas are clean and sanitized.

Housekeeper

3 Years 11 Months
Venetian Casino & Resort | Las Vegas, NV | 08.2013 - 07.2017
  • Performed deep cleaning of guest rooms to ensure a hygienic environment, changing linens, restocking inventory and removing trash.
  • Provided detailed and timely cleaning services while working in a fast-paced environment.
  • Polished glass windows and doors to improve clarity and appearance. glass windows and doors to maintain clarity and appearance.
  • Kept entryways clear to ensure a welcoming atmosphere for guests. and clean entryways to provide a welcoming atmosphere.
  • Prepared vacant rooms for new guests.
  • Requested maintenance orders for non-working equipment and addressed room damages promptly.
  • Carefully fold guest clothing and neatly arrange pairs of shoes for a tidy appearance.
  • Set up banquet and conference rooms for events and meetings. and cleaned banquet and conference rooms.
  • Dusted and wiped furniture surfaces to uphold cleanliness and hygiene standards. down furniture,replacing trash bags, cleaning bathroom surfaces and replacing dirty linen and towels.
  • Led EVS staff across hospital units and patient care areas.
  • Trained team members on cleaning procedures and infection control standards.
  • Scheduled daily cleaning tasks for rooms, hallways, and common areas.

Sales Coordinator

2 Years 8 Months
Verizon Wireless | Las Vegas, NV | 01.2011 - 09.2013
  • Maintained positive work ethic and commitment to delivering excellent service, enhancing operational efficiency and customer satisfaction.
  • Mentored staff to develop skills and meet daily targets through hands-on motivational leadership.
  • Support store manager by organizing schedules,workflows and shift coverage.
  • Mentored staff to enhance skills and achieve daily targets, using hands-on motivational leadership work.
  • Recorded and monitored sales data and invoices to ensure accuracy.
  • Recorded sales transactions and processed invoices for accuracy.
  • Analyzed customers' accounts and their demands.
  • Implemented inventory control measures to manage stock levels effectively. to manage and replenish stock maintain costs and meet customer demands.
  • Cleaned display equipment thoroughly to maintain a professional store environment., counter tops, take out the trash.

Education

Las Vegas High School | Las Vegas, NV

Skills

Infection control
Isolation cleaning
Biohazard waste disposal
Chemical safety
Personal protective equipment
Hazardous material handling
Room turnover
Supply restocking
Logistics coordination
Team supervision
Staff training
Scheduling
Problem solving
Time optimization

Timeline

EVS Team Lead

Southern Hills Hospital & Medical Center
09.2021 - CurrentRead More

Housekeeper

Henderson Hospital
07.2019 - 09.2021Read More

Human Resource Concierge Agent

Venetian Casino & Resort
06.2017 - 01.2019Read More

Housekeeper

Venetian Casino & Resort
08.2013 - 07.2017Read More

Sales Coordinator

Verizon Wireless
01.2011 - 09.2013Read More

Las Vegas High School

06.2006Read More
Yancy Benavides Rivas