Current student looking to join the workforce to gain real-world experience. Ability to complete tasks on time in both individual and team settings. Experienced in training and developing package handler teams. Utilizes in-depth knowledge of safety procedures and creates efficient workflows to improve operational performance. Track record of fostering team collaboration and ensuring adherence to company policy. Seeking to utilize excellent communication, interpersonal, and organizational skills to complete tasks. Good work ethic and the ability to quickly adapt to new tasks and environments.
Overview
4
4
years of professional experience
Work History
Package Handler Trainer
FedEx Ground
Arlington, Texas
11.2024 - Current
Ensures new hires and current hires have understanding of safety regulations, entry and exiting trailers, proper understanding of loading and handling techniques.
Mentors new hires in the role of package handler, fostering a supportive and safe learning environment for their professional growth.
Facilitates hands-on training to ensure all package handlers understand proper techniques and equipment usage.
Increases employee retention, providing consistent feedback and constructive criticism during one-on-one training.
Evaluates employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
Initiates pre-sort meetings and ensures package handlers are aware of safety messages and reminders.
Keeps an up to date and evaluates Dock Load Control Sheet.
Reports for flow mixes and make back to backs on trailers through radio communication with Sort control.
Uses FZNI to open and close trailers under management supervision.
Manages flow on ISS to meet sort demands.
Maintains a positive attitude and provides both positive and reinforcing feedback for all new hires.
Communicates well with management to maintain a safe load side.
Bilingual in English and Spanish.
Package Handler
FedEx Ground
Arlington, Texas
03.2022 - Current
Loaded and unloaded packages from trucks, consistently meeting deadlines.
Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
Used handheld scanners to efficiently track and maneuver freight throughout the distribution network.
Reported damaged products and workplace incidents to supervisors for review.
Collaborated effectively with team members to ensure timely completion of assigned tasks.
Sales Partner
Boot Barn
Arlington, Texas
08.2023 - 05.2025
Identified and recommended popular Western wear brands and products that cater to the preferences of the local customer base, optimizing sales opportunities and enhancing customer satisfaction at Boot Barn.
Utilized active listening skills to understand customers' needs and preferences, offering Western wear styling recommendations.
Established long-term customer relationships by providing exceptional customer service.
Mentored junior sales team members, fostering a positive learning environment for skill improvement and career growth.
Reviewed customer orders closely to locate desired items and checked apps regularly to identify changes.
Collaborated with cross-functional teams for better coordination and execution of retail projects.
Maintained accurate records of inventory transactions, ensuring seamless coordination between warehouse operations and retail stores.
Education
Business and Administration -
Tarrant County College District
Arlington, Texas
Diploma -
Arlington High School
Arlington, Texas
Awards
Employee of the Month, 01/01/24, Boot Barn, for meeting sales quotas and perfect attendance.
Peak All Star, FedEx Ground, for demonstrating team player skills.