Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Education and Training
Timeline
Generic

Yandreisha Garcia

Rochester

Summary

Dedicated employee with strengths in customer service, sales and promotion strategies. Successful in teaching junior employees how to maximize performance. Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Overview

3
3
years of professional experience

Work History

Sales Associate

Best Buy
10.2024 - Current
  • Engaged with customers to effectively build rapport and lasting relationships.
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Solved customer challenges by offering relevant products and services.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Prepared bank deposits and corporate cash shipments.
  • Balanced safe, prepared tills, and prepared register bags for next sales date.

Cashier

Burger King
08.2024 - 07.2024
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Used suggestive selling techniques to promote add-on sales.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Discounted purchases by scanning and redeeming coupons.

Restaurant Hostess

Applebee's Grill + Bar
05.2022 - 07.2022
  • Greeted guests and sat customers at tables or in waiting areas.
  • Accommodated guests with children and special needs to promote comfortable dining experience.
  • Managed guest expectations by relaying information regarding hours, wait times and specials.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
  • Collected reservation information and communicated updates to guests via mobile device or in-person.
  • Responded appropriately to customer complaints, bringing major issues to attention of manager on duty.
  • Performed regular restroom checks to restock supplies and handle minor cleaning.
  • Built positive relationships with other front-of-house and kitchen staff.

Education

High School Diploma -

School Of The Arts
Rochester, NY
06-2022

Skills

  • Customer Assistance
  • Cash Register Operation
  • Cash Handling
  • POS Systems
  • Staff Training
  • Order Taking
  • Cleaning and sanitizing
  • Product Recommendations
  • Customer Service
  • Sales expertise
  • Listening skills
  • Store opening and closing
  • Teamwork and collaboration

Affiliations

  • I love to go out in nature and be adventurous when the time allows it
  • Reading to expand my mind and enjoy my free time
  • I like to photograph things that catch my eye, especially when I'm out doors on a small trip.
  • I love learning new things and helping those in need and expanding my everyday skills.

Languages

English
Professional
Spanish
Limited

Education and Training

other

Timeline

Sales Associate

Best Buy
10.2024 - Current

Cashier

Burger King
08.2024 - 07.2024

Restaurant Hostess

Applebee's Grill + Bar
05.2022 - 07.2022

High School Diploma -

School Of The Arts

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Yandreisha Garcia