Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Yandy Olivera

Miami,Florida

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Overview

8
8
years of professional experience

Work History

Server Assistant

Mr. Hospitality
Miami Beach, FL
10.2023 - Current
  • Supported servers by efficiently managing table settings and ensuring timely delivery of food and beverages.
  • Collaborated with kitchen staff to maintain high standards of food presentation and quality.
  • Assisted in training new team members on service protocols and restaurant policies.
  • Organized dining area to enhance guest experience through optimal seating arrangements and cleanliness.
  • Bussed tables between courses and load and unloaded trays to expedite tasks.
  • Utilized strong multitasking abilities to manage multiple responsibilities effectively, ensuring a smooth flow of service during peak meal times.
  • Delivered customer orders promptly and with attention to accuracy and satisfaction.

Sales Associate

Alcides Group
Doral, FL
10.2022 - Current

Engage with customers to sell them a product using direct marketing method

Service Porter

Honda of Aventura
North Miami, FL
01.2023 - 10.2023
  • Maintained cleanliness and organization of service areas, ensuring optimal workspace conditions.
  • Assisted technicians by preparing vehicles for service, enhancing workflow
  • Coordinated with service staff to streamline vehicle check-in and check-out processes.
  • Developed strong relationships with customers through effective communication and support during service visits.

IT Help Desk Technician

Trax USA
Coral Gables, FL
12.2021 - 11.2022
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Responded to support requests from end users and patiently walked individuals through basic troubleshooting tasks.
  • Installed, modified and repaired software and hardware to resolve technical issues.
  • Documented transactions and support interactions in system for future reference and addition to knowledge base.

Security Guard

Ross Dress For Less
Hialeah, FL
10.2019 - 12.2021
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Patrolled and monitored premises in company vehicle, on bicycle and by foot.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Cashier

McDonald's
Miami, FL
04.2018 - 11.2018
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Education

Associate of Science - Radiology

Florida National University
Hialeah, FL

High School Diploma -

Westland Hialeah High School
Hialeah, FL
05.2019

Skills

  • Sales Goal Attainment
  • Cash Handling
  • Sales Trends
  • Membership Sales
  • Verbal and Written Communication
  • Teamwork and Collaboration
  • Customer Service
  • Hardware and Software Repair
  • Help Desk Support
  • Resolving Problems and Incidents
  • Support Ticket System Management
  • CCTV Monitoring
  • Team Player
  • Customer Relations
  • Credits and Refunds
  • Cash Register Operation

Languages

Spanish
Native or Bilingual

Timeline

Server Assistant

Mr. Hospitality
10.2023 - Current

Service Porter

Honda of Aventura
01.2023 - 10.2023

Sales Associate

Alcides Group
10.2022 - Current

IT Help Desk Technician

Trax USA
12.2021 - 11.2022

Security Guard

Ross Dress For Less
10.2019 - 12.2021

Cashier

McDonald's
04.2018 - 11.2018

High School Diploma -

Westland Hialeah High School

Associate of Science - Radiology

Florida National University