Yaneeka Powell
Loma Linda,CA
Summary
Detail-oriented HR professional with strong organizational skills, HRIS proficiency, and problem-solving abilities. Experienced in onboarding processes and maintaining accurate personnel records to enhance employee engagement and operational efficiency.
Attentive Human Resources Clerk with 20 years of clerical experience in fast-paced environment and practical working knowledge of human resources activities. Demonstrates strong interpersonal and excellent verbal and written communication skills to confidently interface with public and deal effectively with questions or concerns. Establishes and maintains productive working relationships with co-workers and officials while preserving high level of confidentiality required in HR environment.
Overview
19
19
years of professional experience
Work History
HR Clerk/Office Manager
StoragePro Management
Walnut Creek, CA
08.2021 - 02.2026
- Processed employee onboarding documentation, ensuring compliance with company policies and legal requirements.
- Maintained accurate employee records using HRIS software, enhancing data integrity and accessibility.
- Assisted in coordinating training sessions, improving staff development and engagement initiatives.
- Implemented a new filing system for personnel files, improving retrieval time and organization of records.
- Responded to incoming phone calls and handled sensitive and confidential information with discretion and diplomacy.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Served as a trusted point of contact for employees seeking assistance or guidance on HR-related matters.
- Assisted with on-boarding process of new hires.
- Supported company growth by facilitating the recruitment process, including job postings, interviews, and background checks.
- Answered and redirected incoming phone calls for office.
- Coordinated open enrollment periods for benefit programs, ensuring timely communication of plan changes to all employees.
- Responded to employee inquiries regarding benefits and other HR topics.
- Helped employees register for benefits programs using online portals.
- Participated in recruitment and selection process for new hires.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Store Manager
Advance America
Antioch, CA
06.2007 - 08.2020
- Led daily operations to ensure high levels of customer satisfaction and store performance.
- Trained and developed staff, fostering a team-oriented environment focused on service excellence.
- Collaborated with corporate teams to align local marketing initiatives with company objectives.
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Rotated merchandise and displays to feature new products and promotions.
- Maximized sales by creating innovative visual merchandising displays and store layouts.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Fostered a positive work environment by cultivating strong relationships between team members through team-building activities and consistent recognition of individual achievements.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Supervised guests at front counter, answering questions regarding products.
- Ensured compliance with all applicable laws, regulations, policies by regularly reviewing store procedures and taking corrective measures when necessary.
- Maintained open lines of communication with corporate headquarters, sharing pertinent information about store performance and requesting support when needed.
- Coordinated in-store events to increase foot traffic, partnering with local businesses and community organizations for mutual benefit.
- Streamlined communication between staff and management, ensuring that all team members were informed of policy changes and promotions.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Managed purchasing, sales, marketing and customer account operations efficiently.
Education
High School Diploma -
Skyline High School
Oakland, CA06.1996
Skills
- Team Player
- Background Checks
- Maintaining Files
- Onboarding Coordination
- Mail sorting
- Typing
- HRIS proficiency
- Office administration
- Administrative skills
- Employee onboarding
- Human resources support
- Microsoft office and docusign
- Administrative support
- Mail handling
- Online position posting
- Personnel records maintenance
- Teamwork
- Problem-solving abilities
- Multitasking
- Excellent communication
- Organizational skills
- Verbal and written communication
- Organization and prioritization
- Microsoft office
- Data entry
Timeline
HR Clerk/Office Manager
StoragePro Management
08.2021 - 02.2026
Store Manager
Advance America
06.2007 - 08.2020
High School Diploma -
Skyline High School