Yaneli Ortega
San Bernardino,CA
Summary
Results-driven and detail-oriented professional with experience overseeing administrative and human resources procedures, while boosting operational efficiency. Proven ability to manage payroll, resolve workplace conflicts, and implement policies to align with organizational goals and compliance standards. Proficient in streamlining processes, fostering team collaboration, achieving productivity, managing confidential information with discretion, and promoting a collaborative work environment. Committed to driving a culture of inclusion, ensuring excellence in all functions, and steering organizational success.
Overview
8
8
years of professional experience
Work History
Warehouse Associate
Amazon
Rialto, CA
08.2017 - Current
- Implemented Safety policies across all departments to guarantee a safe environment by following policies and escalating safety concerns for proper correction to prevent any injuries from occurring.
- Streamline warehouse operations by adhering to standard operating procedures, achieving high accuracy and efficiency across all departments.
- Facilitate timely order processing by addressing discrepancies spanning missing items, weight issues, and excess stock while employing advanced computer programs to ensure seamless shipping procedures.
- Accelerate workflow efficiency by meeting and exceeding productivity targets while upholding exhaustive quality and safety standards.
- Execute efficient shipping schedules to trigger prompt order transfer to the shipping department for delivery.
- Resolve customer-related order issues, leveraging effective problem-solving skills to drive operational excellence and ensure client satisfaction.
Office Manager / Paralegal
Rich & Company, Inc. / Bauer Shekerlian Law, APC
Irvine, CA
04.2024 - 06.2024
- Spearheaded office management initiatives, including payroll, budgeting, and inventory management, to ensure efficiency and swift complaint resolution.
- Coordinated employee relations and appraisal and consistently maintained a productive and collaborative work environment.
- Managed financial operations utilizing QuickBooks and reconciled accounts payable and receivable to maintain balanced budgets and accurate financial records.
- Developed and implemented office policies aligned with company values and regulatory requirements, ensuring full compliance and operational integrity.
- Safeguarded sensitive information and maintained confidentiality of company documents, personnel records, and client data.
- Ability to manage multiple HR tasks, including payroll, budgeting, and policy development, while maintaining accurate records, schedules, and employee information to ensure seamless implementation of policies and compliance standards.
- Resourceful in identifying issues and implementing solutions that align with company policies and employee needs, leveraging a strong analytical mindset to resolve payroll discrepancies, compliance concerns, and operational inefficiencies.
- Capacity to effectively communicate with employees, management, and external stakeholders through clear and concise drafting of policies, addressing inquiries, and resolving disputes, ensuring seamless information exchange.
- Adept at ensuring accurate data entry, payroll management, and reconciliation of financial transactions, maintaining trust by safeguarding sensitive employee and organizational information.
- Exceptional interpersonal skills for fostering a positive and inclusive work culture, encouraging teamwork and mutual respect, and supporting interdepartmental collaboration to streamline HR processes and improve efficiency.
Education
Bachelor of Arts - Legal Studies
Grand Canyon University
Phoenix, AZ10-2026
ASSOCIATE OF ARTS - PARALEGAL STUDIES
South Coast College
Santa Ana, CA08.2024
Skills
- Office management
- Customer service
- Data entry
- Compliance regulations
- Workforce Planning
- Benefits Administration
- Employee Relations
- Conflict Resolution
- Labor Relations
- Compliance Management
- Policy Development
- Employee Engagement
- Organizational Design
- Process Improvement
- Data Analysis
- Document drafting
- Client communication
- Document filing
Languages
Spanish
Limited
Timeline
Office Manager / Paralegal
Rich & Company, Inc. / Bauer Shekerlian Law, APC
04.2024 - 06.2024
Warehouse Associate
Amazon
08.2017 - Current
Bachelor of Arts - Legal Studies
Grand Canyon University
ASSOCIATE OF ARTS - PARALEGAL STUDIES
South Coast College