Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
References
Timeline
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Yanelle Melo

New York,NY

Summary

Dedicated and motivated psychology student seeking opportunities to leverage cashiering experience and strong customer service skills in a dynamic environment. Passionate about providing exceptional service and contributing positively to team success.

Overview

5
5
years of professional experience

Work History

Sales Advisor

Best Buy
New York, NY
06.2021 - Current
  • Provide expert product knowledge and recommendations to customers, resulting in increased sales and customer satisfaction.
  • Train and mentor new employees on product features, sales techniques, and customer service best practices.
  • Resolve customer inquiries and complaints promptly and effectively, ensuring a positive shopping experience.

Cashier

Museum Of Natural History
New York , NY
09.2019 - 02.2020
  • Handled cash transactions and processed refunds with accuracy and efficiency.
  • Demonstrated strong product knowledge to assist customers with inquiries and selections.
  • Utilized math skills to weigh and scan items, maintaining smooth operations at the checkout.

Education

High School Diploma -

Manhattan Village Academy
New York, NY
06-2019

Bachelor of Science - Psychology

York College of The City University of New York
Jamaica, NY

Skills

  • Customer Advocacy
  • Customer Needs Assessment
  • Customer Order Management
  • Empowers High-Performing Sales Teams
  • Patience & Empathy
  • Effective Communication
  • Organizational Abilities
  • Quick Learning Aptitude

Accomplishments

  • advanced regents diploma

Languages

Spanish
Full Professional

References

References available upon request.

Timeline

Sales Advisor

Best Buy
06.2021 - Current

Cashier

Museum Of Natural History
09.2019 - 02.2020

High School Diploma -

Manhattan Village Academy

Bachelor of Science - Psychology

York College of The City University of New York

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Yanelle Melo