Yanelly Torres
Celina,TX
Summary
Driven professional with a track record of enhancing customer satisfaction and streamlining operations at Rollertown Beerworks. Excelled in organizational ability and customer service expertise, significantly improving team efficiency and fostering positive work environments. Skilled in POS System Operation and known for an outgoing personality, consistently delivering results beyond expectations. Very organized and dependable candidate, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Bartender Shift Manager
Rollertown Beerworks
10.2022 - Current
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Managed bar inventory - restocked supplies.
- Promoted a positive work atmosphere through clear communication, teamwork encouragement, and recognition of employee achievements.
- Improved customer satisfaction by delivering prompt and efficient service during busy shifts.
Secretary Manager
MPT Electric
01.2022 - Current
- Handled payroll processing accurately and efficiently, ensuring all employees were compensated fairly according to company policies.
- Enhanced office efficiency by streamlining filing systems and implementing effective organizational strategies.
- Organized and updated databases, records and other information resources.
- Optimized organizational systems for payment collections, AP/AR, deposits, and recordkeeping.
Server Shift Leader
Jimbos Pizza
05.2018 - 09.2024
- Cultivated warm relationships with regular customers.
- Promoted a positive work environment, fostering teamwork through regular communication and recognition of outstanding performances.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
Education
Associate of Science - Sonography
Collin College
McKinney, TX12.2022
High School Diploma -
Celina High School
Celina, TX05.2019
Skills
- Cleanliness standards
- Upselling strategies
- POS System Operation
- Organizational ability
- Outgoing Personality
- Customer service expertise
- Reliable and Responsible
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Bartender Shift Manager
Rollertown Beerworks
10.2022 - Current
Secretary Manager
MPT Electric
01.2022 - Current
Server Shift Leader
Jimbos Pizza
05.2018 - 09.2024
Associate of Science - Sonography
Collin College
High School Diploma -
Celina High School
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