Yanely Vail
Cedartown,Georgia
Summary
I am hardworking, dependable, reliable, and dedicated to my role, and my own professional development. I love a challenge and constantly set goals for myself to achieve, both in work and in my personal life.
Overview
5
5
years of professional experience
Work History
Relationship Banker I
Regions
06.2023 - Current
- Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Resolved customer complaints and disputes to maintain satisfaction and loyalty.
Bank Teller
Truist
10.2021 - 02.2023
- Handle transactions for customers, including check cashing, deposits, withdrawals, transfers, loan payments, cashiers checks, cash advance, change orders, & night deposits
- Identify customer needs, provide information on new products and services, and direct customers to branch representatives as needed
- Balance cash drawers at the end of my shift, count and package coins and currency, turn in any excess or damaged currency to head teller
- Build awareness of new products and services, and identify customer needs to capitalize on the business referral opportunities
- Meet and exceed bank service standards, greeting and acknowledging each customer to make them feel welcome, while complying with bank procedures and security protocols
- Work with other tellers as a team to complete daily tasks while demonstrating respect and professionalism, being prompt, and supporting management as needed
- Provide a high level of customer service, offering answers and assistance with a smile.
Cashier
Home Depot
02.2020 - 01.2022
- Provide customers with fast and accurate service by following the standard checkout process
- Provide customers with friendly service through offering friendly greeting, smile and making eye contact with customers
- Show your full attention throughout the transaction and express your thanks to each customer by saying Thank You for Shopping The Home Depot
- Assess the customer's needs for loading assistance, taking into consideration the merchandise being purchased as well as other environmental factors
- Follow cash handling procedure including Self-Checkout.
Education
High School Diploma - undefined
Cedartown High School at Cedartown
05.2019
Skills
- Bilingual
- Multitasker
- Problem Solver
- Team Player
- Communication Skills
Personal Information
Title: Bank teller
Languages
Spanish
Native or Bilingual
Timeline
Relationship Banker I
Regions
06.2023 - Current
Bank Teller
Truist
10.2021 - 02.2023
Cashier
Home Depot
02.2020 - 01.2022
High School Diploma - undefined
Cedartown High School at Cedartown
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