Yanet Bonilla-Dalke
Evanston,WY
Summary
Creative and passionate about artistic endeavors, with a strong affinity for baking and crafting unique treats. Experienced in engaging children through hands-on activities that foster creativity and enjoyment. Skilled in woodworking, with a proven track record of successfully completing various home improvement projects, including a wedding arch and photo booth. Enthusiastic about family adventures, particularly enjoying theme parks during festive seasons and sunbathing on California's beautiful beaches.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Food Service
08.2024 - Current
- Preparing meals for students on a daily basis following safety guidelines. Performing basic cooking tasks and keeping a neat and sanitized kitchen. Take and record temperature of food and food storage areas. Label and stock goods for easy access.
City Carrier
United States Postal Service
10.2016 - 09.2023
- Delivering mail and receiving mail from residents and businesses traveling by foot or postal vehicle, organizing mail by address, and delivering parcels and envelopes to the correct addresses. Maintaining the route even during adverse weather conditions, such as rain, snow, or extreme heat. Assisting customers along the route with their postal needs, including providing change of address forms when requested.
Press Operator/Front Desk
Joe’s Modern Cleaners
05.2014 - 10.2016
- Washing and pressing up customers’ garments that needed special care in the cleaning process. Picking up and dropping off hotel orders. Helping customers at the front desk with ringing up their garments that the customers would drop off for cleaning or pressing and attending the laundry mat next door. Ensuring all machines and tables were clean around the room.
Customer Service Representative
Smith’s Food & Drug
07.2012 - 05.2014
- Company sales, cashiering at the register during busy times, stocking products when shelves are running low, money transfers through Western Union program and bill pay services.
Education
Bookkeeping -
01.2026
Bachelor of Science - Graphics Design
Full Sail University
Winter Park06.2024
Medical Billing Specialist - undefined
U.S. Career Institute
02.2023
Skills
- Customer service
- Time management
- Organization
- Problem solving
- Teamwork
- Multitasking
- Communication
- Adaptability
- Food service support
Certification
While earning my certificate, I learned how to review and verify patient information, insurance coverage, and billing codes to prevent errors. I’ve had the opportunity to strengthen my knowledge with providing customer support by addressing patient inquiries related to billing, payments, and insurance claims on the other side of the phone as a billing specialist. I am familiar with the H.I.P.A.A. regulations protecting myself as well as patients. I’m very well organized, using what is necessary for beginning and completing my tasks in a timely manner.
Languages
English & Spanish
My Favorites
Book: Harry Potter Series, Sport: Swimming, Color: Mint, Season: Summer, Snack: Smart Food White Cheddar Popcorn, Movie: Fantastic Beasts, Drink: Butterbeer from Universal Studios Hollywood, Food: Grilled Chicken Salad, Holiday: Christmas, Animal: Horse, Game: Chess or Solitaire
Knowledge of:
- CMS-1500/CMS-1450 (UB-40) claims forms
- Workers’ Compensation
- MedLook medical billing software
- HMOs/PPOs/other health plans
- Medical terminology
- Electronic claims submission
- Working with healthcare providers
- Managing patient/client accounts
Timeline
Food Service
08.2024 - Current
City Carrier
United States Postal Service
10.2016 - 09.2023
Press Operator/Front Desk
Joe’s Modern Cleaners
05.2014 - 10.2016
Customer Service Representative
Smith’s Food & Drug
07.2012 - 05.2014
Medical Billing Specialist - undefined
U.S. Career Institute
Bookkeeping -
Bachelor of Science - Graphics Design
Full Sail University