Yaneth Trujillo
Denver,CO
Summary
Seeking opportunity to leverage skills and contribute to company's growth, stability, and success. Committed to utilizing expertise in dynamic environment fostering professional development and offering ample opportunities for advancement. Dedicated and driven, strives to make positive impact by delivering exceptional results and exceeding expectations. Eager to comply with a company that promotes longevity.
Overview
7
7
years of professional experience
Work History
Enrollment Specialist
Denver Health Medical Center
03.2019 - 05.2024
- Updated, entered, and reviewed client data into federal, state, and internal systems. .
- Communicated effectively via telephone, email, and in person with prospective client.
- Enhanced customer service by promptly addressing inquiries and resolving issues in a sensitive timeframe.
- Conducted comprehensive applicant interviews to determine eligibility and fit for specific programs, such as but not limited to, CBMS, Salesforce, SAVE, Five9, etc.
- Maintaing privacy of HIPAA laws.
Front Desk Receptionist
Ergun Tercan European Salon
03.2017 - 09.2018
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High school diploma -
Burlington High School
BurlingtonSkills
- Ability to handle multiple priorities in a high-pressure environment
- Superb memory
- Effective working with a wide range of personalities
- Skilled in making executive decisions
- Highly motivated to grow in responsibility and business skills
- Strong organizational skills
- Anticipator of guest needs
- Efficient in navigation of computer systems
- Dependable
- Enthusiastic
- Energetic
- Skilled in forming cooperative relationships
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Enrollment Specialist
Denver Health Medical Center
03.2019 - 05.2024
Front Desk Receptionist
Ergun Tercan European Salon
03.2017 - 09.2018
High school diploma -
Burlington High School
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