Yani Cespedes
Woodbury,MN
Summary
Creative and engaging account manager bringing several years of dynamic and diverse management experience. Recognized for essential business acumen and focus through budgetary and deadline adherence, innovative sales techniques and concept solutions. Visionary leader dedicated to aligning organizational business goals with quality work to achieve consistent success.
Overview
8
8
years of professional experience
Work History
Account Manager
Cogent Communications
Minneapolis, MN
03.2024 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Created comprehensive reports on account performance and presented them to senior management.
- Provided training and guidance to new Account Managers.
- Negotiated contracts with clients to maximize profitability.
- Conducted market research to identify potential customers.
- Analyzed client data and identified opportunities for growth.
- Presented product features and advantages to potential customers during sales meetings.
- Generated leads through cold calling activities.
Store Manager
T-Mobile
Saint Paul, MN
02.2017 - 03.2024
- Demonstrated career advancement by moving up three positions within a span of 2 years - Sales Representative, Assistant Manager, and Retail Store Manager.
- Organized and staffed promotional events for clients at various venues.
- Cultivated relationships with potential customers through direct communication and networking activities.
- Generated leads by cold-calling prospective customers and introducing products or services.
- Motivated team members through recognition programs and incentives.
- Developed sales strategies and coached team members to enhance results, surpassing set targets.
- Developed and maintained job postings, recruitment strategies, and applicant tracking systems.
- Coached and mentored peers to help them transition into higher positions within the organization.
Education
High School Diploma -
Park Vista Community High School
Lake Worth, FL01-2011
Skills
- Account Management
- Sales Analysis
- Advertising
- Customer Service
- Team Training
- Contract Negotiation
- Schedule Management
- Client Development
- Employee Mentoring
- Hiring and recruitment strategies
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Account Manager
Cogent Communications
03.2024 - Current
Store Manager
T-Mobile
02.2017 - 03.2024
High School Diploma -
Park Vista Community High School
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