Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

YANIBEL QUEZADA

Passaic,NJ

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

5
5
years of professional experience

Work History

Associate Banker

JPMorgan Chase
10.2022 - Current
  • Processed customer transactions promptly, minimizing wait times.
  • Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
  • Identified sales opportunities and referred customers to branch partners in financial services.
  • Served as primary point of contact for customers, providing assistance with account maintenance and transactions.
  • Assisted customers with banking needs and inquiries.
  • Maintained friendly and professional customer interactions.

Assistant Manager

Journeys Shoes
10.2020 - 09.2022
  • Strengthened merchandising and promotional strategies to drive customer engagement and increase sales goals.
  • Defined clear targets and objectives and communicated to other team members.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
  • Developed organizational structure to outline and direct rules, roles and responsibilities.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Completed regular inventory counts to verify stock levels, address discrepancies and forecast future needs.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Conducted performance evaluations and provided constructive feedback to employees.

Education

Associate of Arts - Communications

Passaic County Community College
Paterson, NJ
07-2026

High School Diploma - undefined

Passaic County Technical Institute
Wayne, NJ
06.2021

Skills

  • Employee performance evaluations
  • Recruiting and Interviewing
  • Staff Supervision
  • Stress management
  • Positive and professional
  • Teller experience
  • Cash handling

Languages

English
Spanish

Timeline

Associate Banker

JPMorgan Chase
10.2022 - Current

Assistant Manager

Journeys Shoes
10.2020 - 09.2022

High School Diploma - undefined

Passaic County Technical Institute

Associate of Arts - Communications

Passaic County Community College

Similar Profiles

CREATE PROFILE