Yanice Gonzalez
El Paso,Texas
Summary
Experienced bilingual professional with a strong background in sales, bartending, marketing, and leasing. Consistently surpassing sales targets, effectively promoting products and services, and ensuring high levels of customer satisfaction. Skilled in cultivating lasting client relationships, thriving in fast-paced environments, and achieving tangible outcomes. Proficient in leveraging marketing strategies to enhance brand visibility and engagement. Known for a diligent work ethic and a results-driven approach to completing tasks efficiently.
Overview
4
4
years of professional experience
Work History
Bartender
Soggy Peso Beer Garden
09.2024 - Current
- Assist in maintaining bar inventory to ensure consistent stock levels and smooth bar operations.
- Apply extensive knowledge of draft beer varieties, offering personalized recommendations based on customer preferences.
- Work alongside kitchen staff to deliver BBQ-style food in a timely manner, ensuring customer satisfaction.
- Responsible for managing a personal cash drawer, handling transactions accurately, and balancing funds at the end of each shift.
- Consistently exceeding sales targets by combining excellent customer service with effective media-driven promotions about weekly events, drink specials, and food offerings, increasing customer engagement and attendance.
Bartender
Timmyz
08.2023 - 09.2024
- Demonstrated strong problem-solving skills by resolving customer issues and ensuring smooth service during peak hours.
- Managed events, cash register operations, and bar cleanliness.
- Promoted daily drink specials and weekly events in-person and on social media to enhance customer engagement and boost sales.
- Consistently met or exceeded sales targets through proactive upselling techniques.
Leasing Consultant
Integrity Asset Management
05.2022 - 05.2023
- Assisted prospective tenants in finding suitable apartment homes by conducting tours and providing information on property features and amenities.
- Managed lease agreements, renewals, and applications, ensuring compliance with policies and regulations.
- Maximized occupancy rates while meeting tenants' needs.
- Utilized CRM systems to track leads, follow-ups, and ensure timely lease signing.
- Collaborated with maintenance and management teams to ensure properties are well-maintained and service requests are addressed.
Server
Ojos Locos Sports Cantina
10.2021 - 05.2022
- Delivered exceptional customer service in a high-energy, fast-paced environment, ensuring guest satisfaction.
- Managed multiple sections, ensuring prompt order delivery while maintaining precision and quality.
- Upsold food and drink specials, contributing to increased sales and customer satisfaction.
- Handled cash and credit transactions, accurately processing payments and ensuring the security of financial transactions.
- Collaborated with kitchen and bar staff to ensure efficient service during peak hours.
Outbound/Inbound Sales Representative
TLC Inc
02.2021 - 10.2021
- Conducted inbound and outbound calls to potential and existing customers to sell Spectrum services.
- Achieved and exceeded sales targets through effective communication and product knowledge.
- Managed customer inquiries, provided information on services, and resolved issues in a timely manner.
- Documented sales interactions and updated customer records in CRM system.
- Upsold additional services and promotions, increasing revenue per customer.
Education
High School Diploma -
Woonsocket High School
Woonsocket06-2020
Skills
- Customer Service & Retention
- Organization & Cleanliness
- Sales & Marketing
- Inventory
- Upselling & Cross-Selling
- Product Promotion
- POS & Cash Handling
- Team Work & Leadership
- Relationship Building
- Time Management
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Bartender
Soggy Peso Beer Garden
09.2024 - Current
Bartender
Timmyz
08.2023 - 09.2024
Leasing Consultant
Integrity Asset Management
05.2022 - 05.2023
Server
Ojos Locos Sports Cantina
10.2021 - 05.2022
Outbound/Inbound Sales Representative
TLC Inc
02.2021 - 10.2021
High School Diploma -
Woonsocket High School
Similar Profiles
Kaliope KavalosKaliope Kavalos
Manager at LORELEY BEER GARDENManager at LORELEY BEER GARDEN
Amber J. RossAmber J. Ross
Manager at Edisto Beer GardenManager at Edisto Beer Garden
Ryan MelchioneRyan Melchione
Bartender at Lady Bird Beer GardenBartender at Lady Bird Beer Garden