Summary
Overview
Work History
Education
Skills
Timeline
Generic
Yanicelis  Medina

Yanicelis Medina

Opa-locka,FL

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued.

Personable and dedicated Customer Service Representative with extensive experience in laboratory industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.

Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills.

Overview

10
10
years of professional experience

Work History

Cashier Manager

All sale
Opa-locka, FL
12.2022 - 04.2024
  • Managed and trained cashiers on proper cash handling procedures.
  • Maintained accurate records of daily transactions, including deposits and withdrawals.
  • Performed regular reconciliation of cash drawers to ensure accuracy of funds.
  • Developed strategies to increase customer satisfaction and improve operational efficiency.
  • Resolved customer complaints in a timely manner while maintaining excellent customer service standards.
  • Processed payments by totaling purchases; processing checks, cash, credit cards or automatic debits; issuing change or receipts.
  • Provided guidance and assistance to new hires during the onboarding process.

Laboratory Analyst

CDI Hospital
Miranda , Venezuela
02.2016 - 02.2019
  • Conducted chemical and physical laboratory tests to assist in the research of new products.
  • Analyzed samples using various analytical techniques, including chromatography, spectroscopy and microscopy.
  • Collaborated with other scientists to develop test protocols for analyzing data from experiments.
  • Performed complex calculations related to sample analysis and results interpretation.
  • Maintained detailed records of all laboratory activities, including test results and instrument calibrations.
  • Operated laboratory equipment such as centrifuges, autoclaves, incubators and pH meters in accordance with safety guidelines.
  • Prepared solutions and reagents according to established procedures for use in experiments or analyses.
  • Assisted in troubleshooting issues with lab instruments or processes when needed.
  • Collected samples from various sources for testing purposes.
  • Developed quality control systems for monitoring performance of laboratory processes.
  • Monitored inventory levels of supplies necessary for laboratory operations.
  • Trained new personnel on proper lab safety practices, instrumentation usage, operation protocols and more.
  • Performed routine maintenance tasks on lab equipment such as cleaning glassware or replacing parts.
  • Collected, labeled and stored lab samples according to laboratory specifications.
  • Disposed of laboratory materials and samples using well established guidelines and instructions.
  • Supported cleanliness and health standards to foster safe and effective sample analysis.
  • Prepared specimens and forms for transport to outside laboratories.
  • Assisted engineers in addressing failure modes using test methods.
  • Performed daily housekeeping tasks driving efficient laboratory operations.
  • Kept lab space and equipment clean to prevent contamination with hazardous substances.

Laboratory Analyst

Pediatric Health Choice
Sancti Spiritus , Cuba
02.2014 - 01.2016
  • Conducted chemical and physical laboratory tests to assist in the research of new products.
  • Analyzed samples using various analytical techniques, including chromatography, spectroscopy and microscopy.
  • Collaborated with other scientists to develop test protocols for analyzing data from experiments.
  • Performed complex calculations related to sample analysis and results interpretation.
  • Maintained detailed records of all laboratory activities, including test results and instrument calibrations.
  • Operated laboratory equipment such as centrifuges, autoclaves, incubators and pH meters in accordance with safety guidelines.
  • Prepared solutions and reagents according to established procedures for use in experiments or analyses.
  • Assisted in troubleshooting issues with lab instruments or processes when needed.
  • Reviewed technical documents such as Standard Operating Procedures and Quality Control Plans.
  • Collected samples from various sources for testing purposes.
  • Developed quality control systems for monitoring performance of laboratory processes.
  • Monitored inventory levels of supplies necessary for laboratory operations.
  • Trained new personnel on proper lab safety practices, instrumentation usage, operation protocols and more.
  • Interpreted test results and determined need for retesting.
  • Cleaned and prepared lab equipment for solutions, specimens and samples.

Education

Bachelor of Science - Clinical Laboratory Science

Cuba University
Sancti Spiritus , Cuba
02-2014

Skills

  • Staff Training
  • Documentation And Reporting
  • Retail Operations
  • Attention to Detail
  • Store Opening and Closing
  • Operations leadership
  • Point of sale systems
  • Issue Resolution
  • Till Counting
  • Schedule Maintenance
  • POS System Troubleshooting
  • POS System Operation
  • Consultative Sales
  • Shift Scheduling
  • Vendor coordination
  • Order Management
  • Equipment Maintenance
  • Workplace Safety
  • Assignment Delegation
  • Customer Service
  • Cash Register Operation
  • Employee Training
  • Team Leadership
  • Store opening and closing procedures
  • Safety Procedures
  • Sales monitoring

Timeline

Cashier Manager

All sale
12.2022 - 04.2024

Laboratory Analyst

CDI Hospital
02.2016 - 02.2019

Laboratory Analyst

Pediatric Health Choice
02.2014 - 01.2016

Bachelor of Science - Clinical Laboratory Science

Cuba University
Yanicelis Medina