Summary
Overview
Work History
Education
Skills
Internship
Timeline
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Yanilda Pichardo

Miami,FL

Summary

Newly graduated from Barry University, energetic professional with exceptional communication skills. Dedication, hard work, and commitment drive me to become a dependable and valuable team member. Strong desire to contribute to the success of an organization, eager to apply skills and knowledge in a dynamic work environment.

Overview

5
5
years of professional experience

Work History

Sales Associate

Party City
09.2019 - 01.2020
  • Greet and receive customers in a welcoming manner
  • Ensured cleanliness and safety on the sales floor for customers
  • Drove sales through the engagement of customers, suggestive selling, and sharing product knowledge

Hostess

Batch Gastropub
12.2020 - 12.2023
  • Greeted customers with a positive attitude and provided menus
  • Scheduled reservations and notified servers and managers of large groups to prepare seating in advance
  • Tracked seated guests and available seating using computer-based and mobile reservation software
  • Supported serving staff, food runners, and bussers to keep the dining room presentable and ready for guests

Public Relations Intern

CCOMGROUP
01.2023 - 06.2023
  • Extensive research on Hispanic Media to present to PR Team
  • Participated in the creation of PR boxes sent to Hispanic Market media
  • Created and sent pitches to Hispanic Media outlets for them to publish
  • Secured 2 online placements
  • Professional and creative writing

Server / Bartender

Benihanas
06.2023 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

B.S. - Public Relations and Advertising

Barry university
05.2024

Skills

  • Communication skills
  • Conflict resolution
  • Active listening
  • Adaptability
  • Organization
  • Time management
  • Customer service
  • Creativity

Internship

Public Relations Intern, CCOMGROUP, 01/23, 05/23, Extensive research on Hispanic Media to present to PR Team., Participated in the creation of PR boxes sent to Hispanic Market media., Created and sent pitches to Hispanic Media outlets for them to publish., Secured 2 online placements., Professional and creative writing.

Timeline

Server / Bartender

Benihanas
06.2023 - Current

Public Relations Intern

CCOMGROUP
01.2023 - 06.2023

Hostess

Batch Gastropub
12.2020 - 12.2023

Sales Associate

Party City
09.2019 - 01.2020

B.S. - Public Relations and Advertising

Barry university

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Yanilda Pichardo