Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Websites
Timeline
Generic

Yanique Johnson

Pembroke Pines,FL

Summary

Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

Conduent Business Services
Boca Raton , FL
01.2019 - 12.2019
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Maintained detailed records of customer interactions, transactions and comments for future reference.
  • Resolved complex problems by working with other departments to provide solutions that meet customer needs.
  • Developed strong relationships with customers by providing personalized assistance and support.

Education

Associate of Arts - Marketing

Broward College
Fort Lauderdale, FL
05-2024

Skills

  • Data Entry
  • Consultative Sales
  • Computer Proficiency
  • Critical Thinking
  • High-energy attitude
  • Inbound and Outbound Calling
  • Team Development
  • Customer Relations
  • Complaint resolution
  • Account updating

Affiliations

  • Reading
  • volunteering at community events
  • Exercising

Accomplishments

Youth leader

Student representative

Timeline

Customer Service Representative

Conduent Business Services
01.2019 - 12.2019

Associate of Arts - Marketing

Broward College

Similar Profiles

  • Priyanka Gururaj

    Priyanka GururajPriyanka Gururaj

    Recruiter (HR Operations & Delivery Associate IV) at Conduent Business ServicesRecruiter (HR Operations & Delivery Associate IV) at Conduent Business Services

    View Profile
  • Syam Alath

    Syam AlathSyam Alath

    Senior Supervisor (R2R) at Conduent Business Services India LLPSenior Supervisor (R2R) at Conduent Business Services India LLP

    View Profile
  • Love Gaur

    Love GaurLove Gaur

    Business Analyst at Conduent Business Services India LLPBusiness Analyst at Conduent Business Services India LLP

    View Profile
Yanique Johnson