Yanira Bautista
The Bronx,NY
Summary
Dynamic and results-oriented professional with extensive experience in the hospitality industry, notably at The Cuban Restaurant where I excelled in managerial roles. Skilled in complex problem-solving and customer service, I have a proven track record of enhancing team collaboration and significantly improving customer satisfaction. Demonstrated ability to lead with a focus on strategic planning and performance improvement.
Overview
2025
2025
years of professional experience
Work History
Waitress
Mamasushi Restaurant
Waitress
Tipico Dominicano
Waitress
Raices Restaurant
Hostess
Suyo Restaurant
Manager
The Cuban Restaurant
06.2024 - Current
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Defined clear targets and objectives and communicated to other team members.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Accomplished multiple tasks within established timeframes.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
Education
BBA - International Business
Baruch College
New York, NY05.2026
Skills
- Customer Service
- Strong multitasking
- Greeting guests
- Team Collaboration
- Complex Problem-Solving
- Complaint resolution
- Relationship Management
- Team Player
- Problem-Solving
Timeline
Manager
The Cuban Restaurant
06.2024 - Current
Waitress
Mamasushi Restaurant
Waitress
Tipico Dominicano
Waitress
Raices Restaurant
Hostess
Suyo Restaurant
BBA - International Business
Baruch College
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