PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Timeline

YANIRET ORTEGA

Rocketship Southside Community Prep
Milwaukee,WI
2
Languages
6
years of professional experience

Bilingual administrative professional with over five years of experience in office administration, recruitment, customer service, and data management. Experienced in supporting daily office operations, coordinating schedules, managing confidential records, processing applications and enrollments, conducting interviews and onboarding, and communicating effectively with clients, families, and employees. Known for being organized, dependable, detail-oriented, and able to build positive relationships while working effectively in fast-paced environments. Fluent in English and Spanish with strong communication, problem-solving, and multitasking skills.

Work History

Office Assistant & Family Recruiter

6 Months
Rocketship Southside Community Prep | 12.2025 - 06.2026
  • Managed attendance and absentee follow-up.
  • Scheduled tours and recruited new families.
  • Designed flyers for school events.
  • Supported students and families.
  • Managed uniform and supply purchases.
  • Managed applications and enrollments.
  • Updated newsletter weekly/monthly.

Outreach Specialist

1 Year 4 Months
Premier Financial Management Services | 05.2024 - 09.2025
  • Handled high-volume inbound/outbound calls.
  • Processed and corrected timesheets.
  • Trained clients on online portal.
  • Maintained confidential records.

Office Assistant / Onsite Supervisor

1 Year 11 Months
Reliable Staffing Solutions | 03.2022 - 02.2024
  • Conducted interviews and onboarding.
  • Handled high-volume inbound/outbound calls.
  • Completed employment verifications and applications.
  • Supervised onsite employees.
  • Responded to emails.

Childcare Assistant Teacher

9 Months
Casa De Corazón | 11.2020 - 08.2021
  • Supported infant/toddler care.
  • Communicated with parents using Daily Connect.
  • Promoted language and social development.
  • Assisted with potty training.
  • Ensured child safety.

Education

High School Diploma

Escuela Virtual De Puerto Rico

Skills

Office Administration & Operations
Customer Service
Recruitment & Interviewing
Employee Onboarding
Scheduling & Calendar Management
Data Entry & Records Management
Microsoft Office & Outlook
Google Workspace
High-Volume Phone Communication
Email Communication
Confidential Information Handling
Application & Enrollment Processing
Employee Supervision
Client Training & Support
Problem Solving
Family & Community Engagement
Bilingual: English & Spanish
Organization & Time Management
Attention to Detail
Strong Interpersonal & Communication Skills

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Office Assistant & Family Recruiter

Rocketship Southside Community Prep
12.2025 - 06.2026Read More

Outreach Specialist

Premier Financial Management Services
05.2024 - 09.2025Read More

Office Assistant / Onsite Supervisor

Reliable Staffing Solutions
03.2022 - 02.2024Read More

Childcare Assistant Teacher

Casa De Corazón
11.2020 - 08.2021Read More

Escuela Virtual De Puerto Rico

High School Diploma
Read More
YANIRET ORTEGA