Natasha Chawanzi Nsenje
Abiquiu,USA
Summary
Self-motivated and capable of working under minimal supervision. Strong moral principles centered on decency, integrity, honesty and accountability. Efficiently and effectively meeting deadlines and performing well under demanding circumstances. Dedicated, goal-oriented, and incredibly skilled team player. Proficient in record-keeping and filing. Advanced experience with Microsoft Word, Excel and PowerPoint.
Overview
5
5
years of professional experience
Work History
Front Desk Agent & Office Assistant
Noble Hospitality
Abiquiu, USA
11.2025 - Current
- Manage front desk operations, including guest check-ins, check-outs, reservations, and customer service inquiries.
- Provide administrative support to back-office operations, ensuring efficient daily workflow.
- Perform daily accounting functions, including reconciliations, data entry, and financial record updates.
- Maintain organized filing systems for operational and financial documents.
- Oversee inventory tracking and stock management for office and hospitality supplies.
- Support gift shop sales, cash handling, stock monitoring, and customer assistance.
- Assist with general office coordination and operational reporting.
Legal Intern – Legal Department
The National Pension Scheme Authority (NAPSA)
, Zambia
12.2024 - 02.2025
- Prepared, filed, and served court documents, including pleadings, affidavits, and other procedural filings.
- Managed and organized litigation and advisory case files to ensure accuracy, accessibility, and confidentiality.
- Conducted legal research on statutory, regulatory, and case law issues relevant to the Authority’s operations.
- Drafted legal opinions, memoranda, and internal advisory notes for supervisory review.
- Drafted and reviewed investment contracts, lease agreements, and other commercial and institutional legal documents.
- Assisted with conveyancing matters, including drafting and reviewing property-related documentation.
- Attended court sessions and supported litigation preparation through note-taking and document management.
- Sat in on client and stakeholder interviews, assisting with fact collection and case preparation.
- Conducted compliance checks to ensure the Authority’s operations aligned with applicable legal and regulatory requirements.
Administrative & Accounting Assistant (Contract/Temporary Role)
Bridging Gaps Solutions (BGS)
11.2023 - 02.2024
- Managed financial data entry, reconciliations, and updating of accounting records to support accurate reporting.
- Processed bank cheques, payment requests, and maintained transaction records.
- Assisted with petty cash balancing, expense tracking, and preparation of supporting payment documentation.
- Improved record management systems through organized filing, retrieval, and maintenance of physical and electronic documents.
- Supported preparation of internal reports, invoices, and administrative correspondence.
- Returned to support the finance and administration team with enhanced responsibilities based on prior internship experience.
- Assisted in office operations, scheduling, and cross-department administrative support, demonstrating versatility and reliability.
- Worked closely with the marketing and advertising team on campaign coordination, client communication, and promotional documentation.
Accounting Intern
Bridging Gaps Solutions (BGS)
10.2021 - 01.2022
- Oversaw petty cash transactions and supported daily cash reconciliation processes.
- Executed data entry and ensured accuracy of accounting and administrative records.
- Processed bank cheques and assisted with routine financial administration tasks.
- Organized record filing and document systems to enhance retrieval and support audits.
- Gained cross-functional exposure by supporting the marketing and advertising department, where I obtained practical insight into campaign coordination and client engagement.
Education
Certificate in Information Technology Fundamentals -
Udemy Academy
USA01-2026
Bachelor of Laws -
University of Zambia
Lusaka, Zambia01-2025
Advanced Level Certificate - English, World History and Law
Springfield’s School of Education
Lusaka, Zambia01-2021
Grade Twelve Secondary School Certificate -
St Mary’s Girls Secondary School
Lusaka, Zambia01-2020
Skills
- Customer Service & Guest Relations
- Office Administration & Operations
- Administrative Support
- Data Entry & Records Management
- Professional Communication (Written & Verbal)
- Sales and Marketing
- Inventory Management
- Financial Reconciliation
- Project Management
- Regulatory Compliance & Auditing
- Legal Research & Contract Drafting
- Case Management
References
- Julius Zgambo, Chief Executive officer, Bridging Gaps Solutions, Lusaka, Zambia, +260 955 486 754, jzgambo@bgsgroup.co.zm
- Naomi Kombe Musabula, Chief Accountant, Bridging Gaps Solutions, Lusaka, Zambia, +260 977 847 503, nmusabula@bgsgroup.co.zm
- Buumba Liyanda, Legal Manager Litigation and Advisory, National Pension Scheme Authority, Lusaka, Zambia, +260 977 340 965, Liyandabuumba@gmail.com
- Precious Billima, Legal Assistant, National Pension Scheme Authority, Lusaka, Zambia, +260 773 151 729, BillimaP@napsa.co.zm
- Randolph Mbwai, Front Desk Manager, Abiquiu Inn, Abiquiu, NM, 87510, 505-692-7286, Randolphmbwai79@gmail.com
- Janet Tuten, General Manager, Abiquiu Inn, Abiquiu, NM, 87510, 337-577-3235, Jtuten@nhihotels.com
Hobbies and Interests
- Reading and writing
- Baking
- Photography
- Information, Communication and Technology
Personal Information
- Date of Birth: 03/22/03
- Gender: Female
- Nationality: American
- Marital Status: Single
Languages
- English
- Zambian languages (Bemba, Nsenga and Chinyanja)
Timeline
Front Desk Agent & Office Assistant
Noble Hospitality
11.2025 - Current
Legal Intern – Legal Department
The National Pension Scheme Authority (NAPSA)
12.2024 - 02.2025
Administrative & Accounting Assistant (Contract/Temporary Role)
Bridging Gaps Solutions (BGS)
11.2023 - 02.2024
Accounting Intern
Bridging Gaps Solutions (BGS)
10.2021 - 01.2022
Certificate in Information Technology Fundamentals -
Udemy Academy
Bachelor of Laws -
University of Zambia
Advanced Level Certificate - English, World History and Law
Springfield’s School of Education
Grade Twelve Secondary School Certificate -
St Mary’s Girls Secondary School