Proactive and detail-oriented Ground Operations Coordinator with experience in cargo security and ramp safety, as well as proven track record of enforcing aviation safety protocols, mitigating ground risks, while working to ensure zero-incident operations. Enthusiastic and eager to expand my professional career.
Overview
17
17
years of professional experience
Work History
Securi - COT (Ground Operations Coordinator)
Professional Aviation Management
Doral, FL
12.2022 - Current
Ground Operations Coordinator is responsible for coordinating all pertaining services within the aviation industry of a ground ramp operation, before, during and after aircraft loading and unloading process.
Enforce safety procedures and operational ramp standards.
Safely loading and unloading cargo aircraft following Loading Instruction Report (LIR).
Verify loading instructions of cargo.
Daily office duty.
Manage and coordinate ramp activities for inbound and outbound flights, cabin and cargo services.
Perform other duties as assigned.
Overseas international flight turnarounds, enforcing FAA, TSA, and IATA security standards to eliminate operational risks and delays.
Driver STS (Special Transportation Service)
Transportation America
Miami, FL
05.2014 - 11.2022
Transported passengers on predetermined routes while following local traffic regulations.
Operated navigation equipment and two-way radio while remaining focused on safety and efficiency.
Performed all duties with personable communication and professionalism including car operation and passenger interaction.
Assisted disabled passengers in boarding and exiting car.
Obeyed all DOT rules and regulations in addition to local laws and stipulations.
Provided information to passengers, including routes, schedule and fare information.
Security Guard Officer
Florida Security Services
Miami, FL
04.2011 - 03.2014
Secured personnel and premises by inspecting buildings, and patrolling property.
Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
Sounded alarms and brought in relevant authorities in case of fire or criminal activities.
Provided friendly and professional assistance to employees, visitors and customers.
Monitored and authorized entrance and departure of employees, visitors and other persons.
Ground Operations Coordinator
ECASA
Airport Jardines Del Rey,Cayo Coco. Ciego De Avila
08.2009 - 11.2010
Communicated with flight operations teams to coordinate cargo management.
Supervised airfield operations, including arrivals, departures and fueling, identifying and addressing concerns promptly to maintain targets.
Assisted with flight plans accounting for aircraft performance, aircraft loading, turbulence forecasts and airport conditions.
Monitored weather conditions, aircraft position reports, aeronautical information and navigational charts to evaluate flight progress.
Effectively communicated with pilots by clearly speaking, enunciating properly and actively listening.
Delivered an exceptional level of service to each customer by listening to concerns and answering questions.
Managed ramp activities for inbound and outbound flights, cabin and cargo services.
Completed mathematical calculations and prepared load plans.
Oversaw proper packaging products.
Education
. -
Achievements & Recognitions
Miami, FL
Technical College of Operations - Aviation Management And Operations
"Capt. Fernando Alvarez" Aviation Training Center
Havana, Cuba
07-2009
Bachelor of Science - Sociocultural Studies / Sociocultural Management
UNICA (University of Ciego De Avila)
Ciego De Avila, Cuba
07-2007
High School Diploma -
Gregorio Benitez Perez, Ceballo-3
Ciego De Avila, Cuba
07-2002
Skills
Confidentiality and strong work ethic
Leadership and team management
Technical knowledge of airfield safety
Strong interpersonal skills
Safety-focused
Good at following instructions in daily assignments
Oriented with the ability to work under pressure in a fast paced industry meeting established deadlines
Ground Operations & Cargo Safety Management
Timeline
Securi - COT (Ground Operations Coordinator)
Professional Aviation Management
12.2022 - Current
Driver STS (Special Transportation Service)
Transportation America
05.2014 - 11.2022
Security Guard Officer
Florida Security Services
04.2011 - 03.2014
Ground Operations Coordinator
ECASA
08.2009 - 11.2010
. -
Achievements & Recognitions
Technical College of Operations - Aviation Management And Operations
"Capt. Fernando Alvarez" Aviation Training Center
Bachelor of Science - Sociocultural Studies / Sociocultural Management