Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
English and Spanish
Languages
Timeline
Generic

YANKO FERNANDEZ

Cutler Bay, Bay,USA

Summary

Experienced Insurance Agent with over Seven years of experience in INSURANCE . Excellent reputation for resolving problems and improving customer satisfaction as an Independent Agent as well as Customer Service Representative.

Overview

9
9
years of professional experience
1
1
Certification

Work History

SR. INSURANCE SPECIALIST

Assurant
Cutler, FL
03.2018 - Current
  • Correspond with insured or agent to obtain information or inform them account status or changes
  • Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies
  • Process and record insurance policies
  • Modify, update and process existing policies to reflect change in beneficiary, amount of coverage and or type of insurance.
  • Process payments, change payment plans, resolve payment issues and discrepancies
  • Manage over 50 customers calls per day

HEALTH INSURANCE AGENT

US Health Advisors
Ft. Myers, FL
10.2017 - 03.2018
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Interview prospective client to obtain data about their financial resources and needs, the physical condition of the person to be insured, and to discuss any existing coverage

INSURANCE AGENT

Univista Life & Health
Miami, FL
08.2015 - 10.2017
  • Seek out new clients and develop clientele by networking to nd new customers and generate lists of prospective clients
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and completion of appropriate forms
  • Explain features, advantages and disadvantages of various policies to promote sale of insurance plans
  • Sell various types of insurance policies to individuals on behalf of insurance companies, including life, medical and dental insurance
  • Establish sound book of business

INSURANCE AGENT

Sunshine Life & Health Advisors
Miami, FL
11.2014 - 08.2015
  • Perform administrative tasks, such as maintaining records and handling policy renewals
  • Develop marketing strategies to compete with other individuals or companies who sell insurance
  • Customize insurance programs to suit individual customers, often covering a variety of risks
  • Ensure that policy requirements are fulfilled, including any necessary medical examinations and the completion of appropriate forms

CRS/INSURANCE AGENT

Casualty Systems, Inc
Miami, FL
05.2013 - 11.2014
  • Service various types of insurance policies on behalf of insurance companies, including automobile, food and homeowners
  • Call on policyholders to deliver and explain policy, to analyze insurance program and suggest additions or changes, or to change beneficiaries
  • Interview prospective clients to obtain data about their financial resources and needs, the physical condition of the person or property to be insured, and to discuss any existing coverage
  • Customize insurance programs to suit individual customers, often covering a variety of risks

Education

2-20 General Lines Agent -

Miami Dade College
Miami, FL
11.2013

2-14 Life Inc Variable Annuity Agent -

Miami Dade College
Miami, FL
03.2015

2-40 Health Insurance Agent -

Miami Dade College
Miami, FL
11.2014

FEMA Certified -

FEMA
Online Course
07.2020

High School Diploma -

Molinos Del Rey
Artemisa, Cuba
06.1995

Skills

  • Policyholder Communication
  • Policy Changes
  • Records Maintenance
  • Spanish-English - Expert reading, writing and speaking
  • Policy Feature Explanations
  • Self-Motivated
  • Computer System Knowledge
  • Strong Interpersonal and Organizational Skills
  • Ability to Resolve Practical Problems
  • Policy Renewals

Accomplishments

  • Results-oriented professional with 9+ years of experience and a proven knowledge of conflict resolution, customer communications, and customer needs assessment


Certification

High School Diploma (Jun 1995)

2-20 General Lines Agent

2-40 Health Insurance Agent

2-14 Life inc Variable Annuity Agent

FEMA Certified


English and Spanish

Proficient in both languages, writing, speaking and reading.

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

SR. INSURANCE SPECIALIST

Assurant
03.2018 - Current

HEALTH INSURANCE AGENT

US Health Advisors
10.2017 - 03.2018

INSURANCE AGENT

Univista Life & Health
08.2015 - 10.2017

INSURANCE AGENT

Sunshine Life & Health Advisors
11.2014 - 08.2015

CRS/INSURANCE AGENT

Casualty Systems, Inc
05.2013 - 11.2014

2-20 General Lines Agent -

Miami Dade College

2-14 Life Inc Variable Annuity Agent -

Miami Dade College

2-40 Health Insurance Agent -

Miami Dade College

FEMA Certified -

FEMA

High School Diploma -

Molinos Del Rey

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YANKO FERNANDEZ