Summary
Overview
Work History
Education
Skills
Languages
Links
Certification
Global Career Accelerator: Digital Marketing Track
Timeline
Generic

Yanna Isabel Mariano

Dumont,USA

Summary

Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Barista and Cashier

Starbucks
12.2022 - Current
  • Trained and experienced in delivering exceptional customer service in a fast-paced, high-volume environment. Consistently recognized for strong interpersonal and communication skills, effectively anticipating and addressing customer needs to enhance satisfaction. Contributed to a 90% customer satisfaction rate by maintaining product quality, speed of service, and a warm, welcoming atmosphere that encourages customer loyalty.

Cashier/Customer Service

Whole Foods Market
09.2022 - 12.2022
  • Provided quick, accurate, and friendly checkout experiences in a high-volume grocery environment. Prioritized customer needs while following strict procedures for food safety, handling organic and specialty items with care. Worked collaboratively with team members to maintain store cleanliness and restock front-end essentials. Helped customers locate products and answered questions about store offerings, emphasizing Whole Foods’ commitment to quality and sustainability.

Retail Sales Associate

Staples
01.2022 - 08.2022
  • Served as a friendly, attentive, and resourceful sales associate in a customer-focused retail environment. Developed foundational skills in product sales, cash handling, and customer service. Assisted shoppers by identifying their needs, offering tailored product recommendations, and resolving concerns to ensure a positive shopping experience. Helped promote store products while keeping customer satisfaction a top priority.

Education

Bachelor's degree - Marketing

Arizona State University-Tempe-Remote
06-2026

Skills

  • Attention to detail

  • Team player

  • Problem-solving

  • Active listener

  • Exceptional customer service

  • Inventory management

  • Sales expertise

  • Retail management

  • Relationship building

Languages

English - Fluent
Tagalog - Fluent

Links

http://linkedin.com/in/yanna-mariano-1a16ab241

Certification

Global Career Accelerator - Digital Marketing Certificate

Global Career Accelerator: Digital Marketing Track

SEO & Website Optimization - Skilled in keyword research,
improving website content, and writing SEO-friendly titles & descriptions to boost search rankings.
E-commerce & Sales Growth - Built and optimized a Shopify store for a mock
sunscreen brand, experienced with making websites easier to use, and testing strategies to drive conversions.
Online Advertising with Meta and Google Ads - Targeting specific audiences - UGC and Social Media.
Built an audience development campaign project for Noz Sunscreen

Timeline

Barista and Cashier

Starbucks
12.2022 - Current

Cashier/Customer Service

Whole Foods Market
09.2022 - 12.2022

Retail Sales Associate

Staples
01.2022 - 08.2022

Bachelor's degree - Marketing

Arizona State University-Tempe-Remote

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