Summary
Overview
Work History
Education
Skills
Childcare
Affiliations
Certification
Languages
Timeline
Generic

Yanu Kume

O'FALLON,MO

Summary

Dependable student athlete providing fast, high-quality customer service to guests in a variety of settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Adept at multitasking in a range of tasks. Reliable with communication & detail oriented. Uses problem-solving skills to meet goals and dedicated to improving on ideas to do better for the future.

Overview

1
1
year of professional experience
1
1
Certification

Work History

Restaurant Team Member

QDOBA Mexican Grill
06.2023 - 08.2023
  • Greeted guests pleasantly and answered menu questions.
  • Arrived to work in uniform and presentable in appearance to meet restaurant standards.
  • Operated register to process payments and collect cash payment for order totals.
  • Used cash registers and calculators to prepare bills, accept payments and make change.
  • Restocked condiment dispensers, napkins, silverware and drink machines to prevent shortages.
  • Used proper techniques to prepare food and ingredients.
  • Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing.
  • Served food and beverages promptly with focused attention to customer needs.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Monitored food quality and freshness throughout day.

Restaurant Team Member

QDOBA Mexican Grill
01.2023 - 04.2023
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Contributed to team success by completing jobs quickly and accurately.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Used proper techniques to prepare food and ingredients.
  • Verified freshness of ingredients and food by checking for quality, rotating stock and recording old and new items.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Bussed and reset tables to keep dining room and work areas clean.

Bowing Attendant

Main Event Entertainment
06.2022 - 01.2023
  • Maintained appearance of arcade floor and surrounding areas by cleaning surfaces, counters and equipment.
  • Developed knowledge of games and attractions and current and upcoming events to effectively communicate to guests.
  • Welcomed and greeted customers, answered questions and provided excellent customer service to contribute to memory-making experience.
  • Performed cash handling duties, provided change and balanced money at end of shift.
  • Set up promotional displays and equipment for special events and activities.
  • Supervised gameplay and monitored guests' actions to prevent theft.

Education

No Degree - Currently A Senior in High School

Francis Howell High School
Saint Charles, MO
05.2024

Skills

  • Customer Loyalty
  • Customer Interaction
  • Proper Equipment Operation
  • Food Safety Procedures
  • Cleaning and Sanitizing
  • Verbal and Written Communication
  • Credit Card Transaction Processing
  • Guest Satisfaction
  • Emergency Situations
  • Patience
  • Nurturing Environment
  • Organization
  • Technology Based Skills
  • Time Management
  • Welcoming & Inclusive

Childcare

I love being around kids and taking care of young children. I'm aiming to be a Neonatal Nurse in the future!

Affiliations

National Honors Society

HOSA - Future Health Professionals

Varsity Lacrosse

Certification

  • First Aid/CPR Certified

Languages

Spanish
Limited Working

Timeline

Restaurant Team Member

QDOBA Mexican Grill
06.2023 - 08.2023

Restaurant Team Member

QDOBA Mexican Grill
01.2023 - 04.2023

Bowing Attendant

Main Event Entertainment
06.2022 - 01.2023

No Degree - Currently A Senior in High School

Francis Howell High School

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Yanu Kume