Yanuaria ROMERO
Miami
Summary
Skilled LAED Pharmacy Technician with a proven track record at WR Pharmacy Services, excelling in problem-solving and team collaboration. Demonstrated expertise in confidentiality adherence and workflow optimization, significantly enhancing pharmacy operations. Known for meticulous accuracy in prescription handling and a strong commitment to service quality, embodying efficiency and patient care excellence.
Overview
17
17
years of professional experience
Work History
LAED PHARMACY THECHNICIAN
WR Pharmacy Services
09.2015 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Counted and labeled prescriptions with correct item and quantity.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Set up and modified patient profiles to include current medications and insurance details.
- Entered and processed patients' prescriptions into internal system.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
- Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
- Prepared packaging and labels for prescriptions, verifying accuracy of dosage, side effects, interactions, and refill instructions.
Pharmacy Technician
Winn-Dixie Pharmacy
01.2008 - 06.2013
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Resolved third-party billing, computer system and customer service issues.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Education
Associate of Arts -
Miami Dade College
Miami, FL05-2013
Skills
- Problem-solving skills
- Team Collaboration
- Confidentiality and HIPAA
- Workflow Optimization
Languages
Spanish
Full Professional
English
Full Professional
Timeline
LAED PHARMACY THECHNICIAN
WR Pharmacy Services
09.2015 - Current
Pharmacy Technician
Winn-Dixie Pharmacy
01.2008 - 06.2013
Associate of Arts -
Miami Dade College
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