Yany Saquicoray
Falls Church,VA
Summary
Responsible for providing world class service to our clients and personnel; achieved through liaising with attendants, facilities, agents & AV team to create exceptional experiences for all
Overview
19
19
years of professional experience
1
1
Certification
Work History
Catering Server
Meriwether Godsey
Alexandria, VA
06.2021 - Current
- Greeted visitors and provided them with assistance.
- Setup facility with tables, chairs, linens, and other necessary items before the event
- Setup food and beverage stations
- Serving food and drinks throughout events
- Maintain Knowledge of every menu item
- Clear tables and clean up the space after the event
Receptionist
Latham & Watkins
Washington, DC, DC
05.2019 - 12.2023
- Responsible for providing world class service to our clients and personnel
- Developed strong relationships with vendors in order to secure favorable pricing for office supplies.
- Interpreted and explained work procedures and policies to brief staff.
- Answered incoming phone calls, routing to appropriate parties throughout office.
- Process invoices
- Book conference space for meeting and arrange accomodations for our partners, clients and personnel
- Identify and report IT, AV & Facilities issues as they pertain to reception, meeting spaces, conference and events to ensure seamless service to our clients
- Prepare weekly reports for our team to best forecast & anticipate upcoming needs, using different software platforms
- Ability to navigate through various applications such as, EMS, ServiceNow, Chrome River, ENVOY, Building Engines, Outlook, iManage
Banquet Server
National Republican Capitol Hill Club
Washington, DC
03.2017 - 10.2020
- Supervision of banquet staff, operations and guest experience during events & conferences
Conference Services Captain
Seasons Culinary Service
Washington, DC
01.2008 - 01.2019
- Ensure the seamless execution of large receptions, conferences and events in the prestigious DC market.
Front Desk Agent
Wardman Park Marriott
Washington , DC
03.2005 - 10.2008
- Greet and assist visitors, guests, and clients in a friendly and professional manner
- Address inquiries, provide information, and offer assistance to ensure a positive experience
- Answer and manage phone calls, directing them to the appropriate person or department
- Process check-ins and check-outs efficiently, collecting necessary information and payment details.
- Provide guests with necessary information about services, amenities, and local attractions.
- Use computer systems and software for tasks such as check-ins, reservations, and data entry.
- Follow security protocols and report any suspicious activity
Education
Associate of Science - General Studies
Northern Virginia Community College
Annandale, VA05-2016
Pre-Law General Studies -
University San Martin De Porres
Lima- Peru 01.1999
Skills
- Analyze Firm & Client Request
- Planning & Assessments of Client Needs
- Timely Adaption
- Problem Solving
- Organizational-Informational & Reactive
- Daily Investigation of Occurrences
- Communication/Adaptation/Encouragement/Inclusion
- Scheduling and Synthesizing
- Formulate & Present Solution for More Efficient Processes and Procedures
Certification
- CNA, 2004
- ServSafe Certification, 2024
Languages
- English, Professional
- Spanish, Native/ Bilingual
References
- Leopoldo Juezan, Information Governance Specialist II, Latham & Watkins DC (301) 792- 8656
- Zubin . General Manager , Seasons Culinary (301) 501- 1822
- Andrea Ibacahe, Legal Secretary, Latham & Watkins DC (703) 713-2839
Timeline
Catering Server
Meriwether Godsey
06.2021 - Current
Receptionist
Latham & Watkins
05.2019 - 12.2023
Banquet Server
National Republican Capitol Hill Club
03.2017 - 10.2020
Conference Services Captain
Seasons Culinary Service
01.2008 - 01.2019
Front Desk Agent
Wardman Park Marriott
03.2005 - 10.2008
Associate of Science - General Studies
Northern Virginia Community College
Pre-Law General Studies -
University San Martin De Porres
- CNA, 2004
- ServSafe Certification, 2024
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