Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Yany Toribio

Wilkes Barre,Pennsylvania

Summary

Dynamic Partner Relations Coordinator at Neiman Marcus Group Ltd, adept in supply chain management and client relationship management. Proven track record in resolving complex supplier disputes and enhancing operational compliance. Recognized for exceptional problem-solving abilities and attention to detail, driving improvements that elevate partner engagement and satisfaction.

Overview

19
19
years of professional experience

Work History

Partner Relations Coordinator

Neiman Marcus Group Ltd
Pittston, PA
06.2019 - 04.2025
  • Supply both domestic and foreign brands with pre-tickets.
  • Support foreign brand partners in addressing pre-ticketing inquiries
  • Communicated effectively with Brand Partners through phone and email correspondence.
  • Captured violations, documented incidents with photos, and confirmed accuracy of reported issues.
  • Maintained comprehensive knowledge of Brand Partner Requirements established by Partner Relations.
  • Served as secondary escalation point for supplier disputes, facilitating resolution processes.
  • Resolved troubleshooting inquiries and provided problem-solving support.
  • Recommended improvements to nmgops.com based on insights gathered during engagements.
  • Presented Partner Relations policies during warehouse discussions to ensure compliance.
  • Collaborated directly with Merchant Teams to address high-level operational issues.

Spa Nordstrom Coordinatior

Nordstom
Paramus, NJ
12.2005 - 07.2011
  • Developed and delivered credible, competitive services to guests.
  • Maintained professional presence at Spa front desk, managing phone inquiries and appointment coordination.
  • Served as Spa ambassador, greeting visitors and ensuring compliance with spa standards.
  • Supervised staff during morning setup and closing duties to ensure operational efficiency.
  • Maintained soothing atmosphere and cleanliness throughout Spa facilities.
  • Anticipated and identified member and guest needs, ensuring optimal satisfaction.

Distribution Clerk

United State Postal Service
Teterboro, NJ
04.2007 - 07.2009
  • Makes one or more sortations of outgoing and/or incoming mail using the appropriate sort program or manual distribution scheme.
  • On a rotation basis, performs all of the following duties: loads mail onto automated equipment, culling out nonprocessable items; enters sort plan and starts equipment; monitors flow of mail to ensure continuous feed; sweeps separated mail from bins/stackers; Runs machine reports, clears jams.
  • Prepares work area, ensuring all necessary support equipment and materials, including labels, trays, and other containers, are in place.
  • Removes sorted mail from bins or separations and places into appropriate trays or containers for further processing or dispatch based on knowledge of operating plans and dispatch schedules, or at the instruction of supervisors or expediters.

Education

Certification - Cosmetology/Cosmetologist, General

Capri Institute of Hair Design-Paramus
Paramus
07.2010

Skills

  • Active listening
  • Supply chain management
  • Information analysis
  • Operational compliance
  • Problem solving
  • Attention to detail
  • Data entry
  • Public speaking
  • Client relationship management
  • Organizational skills
  • Creativity and innovation
  • Confidentiality and ethics
  • Professional demeanor
  • Verbal communication skills
  • Team collaboration
  • Multitasking proficiency

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Partner Relations Coordinator

Neiman Marcus Group Ltd
06.2019 - 04.2025

Distribution Clerk

United State Postal Service
04.2007 - 07.2009

Spa Nordstrom Coordinatior

Nordstom
12.2005 - 07.2011

Certification - Cosmetology/Cosmetologist, General

Capri Institute of Hair Design-Paramus