Yara Lopez
Somerset
Summary
Detail-oriented receptionist with proven skills in appointment scheduling, patient intake, and data entry accuracy. Committed to enhancing customer experiences and streamlining front desk operations.
Overview
4
4
years of professional experience
Work History
Receptionist
Robert Wood Johnson Barnabas Health
New Brunswick
04.2025 - Current
- Maintained organized reception area, ensuring a welcoming environment for guests.
- Greeted visitors, offering assistance to enhance their experience.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Managed multi-line phone system, ensuring efficient call routing to departments.
- Performed accurate data entry into computer systems, supporting operational efficiency.
- Updated daily logbook with information about visitors entering the premises.
Sales Clerk
Hamilton Beauty Supply
Somerset
03.2024 - 12.2024
- Delivered excellent customer service by assisting customers with product selection, addressing inquiries, and resolving complaints.
- Guided customers in product selection with expert recommendations, enhancing their shopping experience.
- Processed sales transactions accurately using point-of-sale systems.
- Collaborated with team members to achieve daily sales goals.
- Organized and maintained visually appealing store layout, contributing to a welcoming shopping environment.
Medical Receptionist
Dr. Miriam Lefkowitz Internal Practice
North Brunswick
05.2022 - 03.2024
- Greeted patients and managed front desk operations, ensuring smooth patient experiences in a busy internal practice.
- Answered phone calls and addressed patient inquiries with professionalism and care.
- Scheduled appointments and coordinated patient flow for optimal office efficiency.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments, enhancing communication and ensuring preparedness for visits.
- Verified insurance information and processed patient documentation accurately.
- Entered insurance, demographics and health history into patient database.
- Maintained organized patient records in electronic health record systems, supporting accurate data retrieval and efficient patient care.
- Managed billing inquiries and facilitated payment processing for services rendered.
Education
High School Diploma -
New Brunswick High School
New Brunswick, NJ06-2021
Skills
- Front desk operations
- Appointment scheduling
- Patient intake
- Insurance verification
- Electronic health records
- Data entry accuracy
- Phone management
- Multitasking skills
- Effective communication
Languages
Spanish
Professional
Timeline
Receptionist
Robert Wood Johnson Barnabas Health
04.2025 - Current
Sales Clerk
Hamilton Beauty Supply
03.2024 - 12.2024
Medical Receptionist
Dr. Miriam Lefkowitz Internal Practice
05.2022 - 03.2024
High School Diploma -
New Brunswick High School