Yared Cabello
Tucson,Arizona
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Work from Home position. Ready to help team achieve company goals.
Overview
11
11
years of professional experience
Work History
Small Business Catering Specialist
Mia's Mexican Food
Rio Rico, AZ
12.2019 - Current
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Designed business plan to define concept, short-term and long-term goals and strategies.
- Served as a translator to facilitate effective communication between English-speaking customers and Spanish-speaking owner. Ensured accurate conveyance of menu items, specials, and customer preferences, contributing to improved customer satisfaction and business growth.
- Collaborated with clients to understand their specific catering needs and preferences, customizing contracts accordingly.
- Managing and responding to email inquiries, drafting business correspondence, and maintaining communication records.
- Responded to inquiries from callers seeking information.
- Ordering and managing supplies.
Customer Service Representative
C3 Customer Contact Channels
Tucson, AZ
09.2012 - 05.2013
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
Education
Certificate - Practical Nursing
Pima Community College CTD
Tucson, AZSkills
- Interpersonal Communication Skills
- Information Updates
- Customer Needs Assessments
- Follow-Up Skills
- Small Business Operations
- Social Media Platforms
- Clerical Support
- Verbal and Written Communication
- Speech Support
- Office Supplies and Inventory
- Contract Agreement Preparation
Languages
Spanish
Native or Bilingual
Timeline
Small Business Catering Specialist
Mia's Mexican Food
12.2019 - Current
Customer Service Representative
C3 Customer Contact Channels
09.2012 - 05.2013
Certificate - Practical Nursing
Pima Community College CTD