Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Languages
Timeline
Generic

Yareli Cintora

Lenoir City,Tennessee

Summary

Dedicated bilingual professional with a proven track record in customer service and ESL tutoring, recognized for excellence in communication and cross-cultural understanding. Leveraged skills in bilingual communication and client support at McDonald's Restaurant and in educational settings, enhancing customer satisfaction and student success. Earned Seal of Biliteracy Honors, showcasing commitment to professional development and cultural competency.

Friendly Medical Office Assistant builds long-lasting relationships with patients. Highly skilled in performing both clerical and medical support tasks. Works independently and maintains superb interpersonal skills.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's Restaurant
Lenoir City, Tennessee
06.2022 - Current
  • Performed cashier duties such as taking orders, collecting payments and providing change.
  • Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
  • Greeted customers upon arrival, provided menus and answered questions regarding menu items.
  • Provided excellent customer service to maintain a positive atmosphere for guests.
  • Prepared beverages such as coffee drinks, smoothies and milkshakes according to company standards.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Prepared quality products while maintaining portion control and presentation within service goal times.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Talked pleasantly with customers while taking orders and promoted positive image for business.
  • Explained food preparation methods and ingredients to enable patrons with food allergies to make educated decisions.

Peer Tutor of ESL High School Students

High School
Lenoir , Tennessee
06.2021 - 05.2024
  • Assisted students in developing their academic skills and strategies for success.
  • Provided individualized one-on-one tutoring sessions to help students understand the material better.
  • Provided help with students who don't understand the language.
  • Being able to interpret the student needs with the teacher or school staff, with my help interpreting.
  • Established open lines of communication with students, encouraging feedback on tutoring services.
  • Provided individualized instruction, assistance and support to ESL learners in the areas of grammar, pronunciation, writing, reading comprehension and conversation.
  • Advised parents on how best to help their children improve their English proficiency.

Education

Diploma - Medical Office Information Technology

TCAT
Knoxville, TN

Still Training - Medical Interpreter

University of Tennessee
Knoxville, TN

Certificate - Seal of Biliteracy Honors

High School
Lenoir City

High School Diploma -

Lenoir City High School
Lenoir City, TN
05-2024

Skills

  • Earned a certificate of Seal of Biliteracy Honors for demonstrated proficiency in English and Spanish
  • Bilingual communication
  • A certain amount of Medical Terminology
  • Fluent in English and Spanish
  • Patient confidentiality
  • Cross-cultural communication
  • Client Support
  • Cultural understanding
  • Volunteer in interpreting for students, co-workers, and parents
  • Vocabulary expansion
  • Professional ethics
  • Patience and Persistence
  • Flexible and Adaptable

Accomplishments

  • Assessment of performance toward proficiency in English and Spanish
  • Earned outstanding Multilingual leaner student

Certification

  • Seal Of Biliteracy Honors Certificate
  • Certificate of being member of new comers students club (high school)

Languages

Spanish
Professional

Timeline

Crew Member

McDonald's Restaurant
06.2022 - Current

Peer Tutor of ESL High School Students

High School
06.2021 - 05.2024

Diploma - Medical Office Information Technology

TCAT

Still Training - Medical Interpreter

University of Tennessee

Certificate - Seal of Biliteracy Honors

High School

High School Diploma -

Lenoir City High School

Similar Profiles

CREATE PROFILE
Yareli Cintora