Summary
Overview
Work History
Education
Skills
Languages
Timeline
Hi, I’m

Yareli Rios

Bakersfield,CA

Summary

Accomplished Agent possessing exceptional management and people skills.

Skilled Agent experienced in identifying the needs of the client and working to find a solution promptly and professionally.

Motivated Waitress with engaging personality and flexible approach. Upbeat, friendly and able to anticipate customer needs in order to facilitate enjoyable dining experiences. Strong work ethic with willingness to take initiative.

Enthusiastic Waitress with experience in service in high-end dining establishments. Knowledgeable about food and beverage pairings, inventory management and kitchen preparation. Excellent memorization skills with outgoing, personable attitude.

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive and supportive supervision. Brand Ambassador dedicated to driving awareness and promoting market growth. Experienced in researching, hosting and coordinating marketing events. Skilled in helping customers find desirable products and boosting sales. Polite and positive front desk ambassador with exceptional telephone etiquette. Proficient in assisting guests with reservations, valuables and baggage. Easily adaptable to high-pressure, dynamic situations.

Overview

6
years of professional experience

Work History

Jack In The Box
Bakersfield, CA

Restaurant Crew Member
09.2022 - Current

Job overview

  • Followed food safety protocols and best practices as instructed by ServSafe training.
  • Kept food preparation area, equipment and utensils clean and sanitary.
  • Worked well with teammates and accepted coaching from management team.
  • Collaborated with team members to complete orders.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Resolved customer complaints to patron satisfaction, resulting in repeat business

Forever 21
Tucson, Arizona

Brand Ambassador
02.2022 - 07.2022

Job overview

  • Designed, filled and arranged eye-catching product floorsets to increase sales.
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Executed brand activations to standards and with professionalism.
  • Functioned as team player by working with other members to deliver sampling goals.
  • Assisted with daily opening and closing tasks to maintain clean, neat and professional store.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Blocked and faced products on displays and shelves in accordance with company policy.
  • Readied items for sales floor stocking by affixing tags and preparing shelf labels.
  • Checked aisles for spills to complete quick clean-up.
  • Answered customer questions and provided detailed product information.
  • Managed inventory storage in clean and organized fashion.
  • Stamped, attached or changed price tags on merchandise shelving and updated computerized price list.
  • Collaborated with sales team members to stay current on inventory levels, complete accurate orders and resolve item issues.
  • Assisted maintenance team with organizing and cleaning warehouse, stockroom and store near shift close.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Greeted customers and directed to requested products.

Cafe
Guadalajara , Mexico

Waitress/Barista
11.2021 - 12.2021

Job overview

  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Folded napkins and prepared silverware sets to provide adequate supply for host station.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Enlisted coworkers' assistance for multi-order delivery to avoid spilling or dropping food.
  • Prepared specialty desserts for customers for special occasions.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Comcast
Guadalajara , Mexico

Agent
02.2021 - 11.2021

Job overview

  • Quoted prices and credit terms to prepare sales contracts.
  • Provided customer service for 150 inbound and outbound calls per shift by answering questions and providing basic troubleshooting support.
  • Resolved caller issues quickly and thoroughly.
  • Answered about 150 calls per day.
  • Obtained client information by answering telephone calls.
  • Obtained knowledge on how to operate various pieces of equipment.

Expendio San Antonio
Guadalajara , Jalisco

Cook's Assistant
09.2018 - 01.2021

Job overview

  • Worked with chef to prepare daily food specials and other supplies.
  • Prepared food orders to support waitstaff and other team members.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Removed expired food and beverages from storage and reviewed inventory for upcoming expirations dates.
  • Washed, peeled and cut fruits and vegetables in advance to save time on food preparation.
  • Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
  • Maintained high personal grooming standards and uniform presentation.
  • Lifted and carried heavy materials.
  • Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
  • Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
  • Used manual or electric appliances to clean, peel, slice and trim foods.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Seasoned and cooked food according to recipes or personal judgment and experience
  • Placed orders to restock items before supplies ran out

Agroinsumos San Antonio
Guadalajara, Jalisco

Receptionist Clerk
09.2018 - 01.2021

Job overview

  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Confirmed appointments, communicated with clients and updated client records.
  • Answered central telephone system and directed calls accordingly.
  • Resolved customer problems and complaints.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Responded to inquiries from callers seeking information.
  • Restocked supplies and placed purchase orders to maintain adequate stock levels.

Education

Bakersfield College
Bakersfield, CA

Associate of Science from Criminal Justice
12.2024

Bakersfield Adult Schools
Bakersfield, CA

High School Diploma
12.2022

Skills

  • Customer complaint resolution
  • Organizational skills
  • Problem-solving skills
  • Time management
  • Customer service abilities
  • Polite communication skills
  • Customer service and care
  • Warm and Friendly
  • Team Player
  • Reliable and Responsible
  • Product Research
  • Flexible and Adaptable
  • Team building

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Restaurant Crew Member

Jack In The Box
09.2022 - Current

Brand Ambassador

Forever 21
02.2022 - 07.2022

Waitress/Barista

Cafe
11.2021 - 12.2021

Agent

Comcast
02.2021 - 11.2021

Cook's Assistant

Expendio San Antonio
09.2018 - 01.2021

Receptionist Clerk

Agroinsumos San Antonio
09.2018 - 01.2021

Bakersfield College

Associate of Science from Criminal Justice

Bakersfield Adult Schools

High School Diploma

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Yareli Rios