Yarely Delgado

Phoenix,AZ

Summary

Hardworking bilingual team player with background in both front and back of house operations. Capable of providing high-quality customer service while having ability to multitask in high-pressure environments and maintain efficiency without compromising quality. Previous roles demonstrate skill in maintaining clean, the use of proper ppe and organized workspaces, contributing to improved workflow and customer satisfaction. Successful at providing immediate emergency response to issues of all types like providing first aid and CPR.

Overview

year of professional experience

Work History

Restaurant Associate

El Cafezito

Phoenix, AZ

01.2024 - Current

I greeted customers upon arrival, received orders from customers, and relayed them to the kitchen staff for preparation.
Processed payments via cash, credit card, and gift card and returned accurate coin and bills
Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Prepared food and drinks items such as sweet/savory crepes and coffee beverages according to established recipes.
Stocked shelves with merchandise and ensured that all products were properly labeled and priced.
Maintained a clean work area throughout the shift by wiping down counters, sanitizing surfaces, sweeping floors, and emptying trash receptacles.

Education

High School Diploma -

Copper Canyon High School

Glendale, AZ

05-2024

Some College (No Degree) - Dental Assisting

Pima Medical Institute

Phoenix, AZ

Skills

CPR/First Aid certified
Bilingual in Spanish and English
Customer service
Multitasking Abilities

PPE use
Good Telephone Etiquette
Calm Under Pressure
Time management abilities

References

Tiffany Sullivan - email:tsullivan@pmi.edu (Pima medical institute)
Daniel Barajas - Phone:(623)-800-2478 (El cafezito)

Timeline