Yarely Worthington
Shirley
Summary
Results-driven Account Manager with a proven track record in relationship management and performance tracking. Expertise in enhancing customer engagement and driving sales growth through strategic promotional planning.
Overview
21
21
years of professional experience
Work History
Financial Services Retail Account Manager
IDT
Newark,NJ
07.2023 - Current
- Managed key retail accounts, ensuring alignment with client objectives and company standards.
- Developed tailored strategies to enhance customer engagement and drive sales growth.
- Collaborated with cross-functional teams to execute promotional campaigns effectively.
- Analyzed market trends and competitor activities to inform account strategies.
- Preparing reports and maintaining accurate agents records.
- Insurance Compliance with company policies and financial regulations.
- Install,training and supporting business clients on the company products and systems.
- Monitoring account performance and suggesting ways to increase business.
- Maintained a 100% clients satisfaction rating and generated 10% growth in annual revenue by working closely with sales and support teams.
Sales Executive
Small World Money Transfer
Englewood Cliffs, NJ
04.2016 - 06.2023
- Cultivated strong client relationships to drive customer retention and satisfaction.
- Analyzed market trends to identify new sales opportunities and inform strategic decisions.
- Developed tailored solutions to meet diverse client needs, enhancing service delivery.
- Collaborated with cross-functional teams to streamline sales processes and improve efficiency.
Sales Assistant
La Nacional Corp.
New York, NY
04.2005 - 02.2016
- Developed and implemented sales strategies to enhance customer engagement and retention.
- Trained and mentored junior sales staff, fostering a collaborative team environment.
- Analyzed market trends to identify growth opportunities and adjust sales tactics accordingly.
- Collaborated with marketing teams to align promotional campaigns with sales objectives.
- Conducted regular performance evaluations to assess team productivity and set targets.
- Led cross-functional meetings to drive alignment on key initiatives and project timelines.
- Assisted sales team with completing customer transactions and managing issues.
Education
Bachelor of Science - Business
Fordham University
Bronx, NY06-2015
Skills
- Merchandising strategies
- Relationship management
- Performance tracking
- Promotional planning
Timeline
Financial Services Retail Account Manager
IDT
07.2023 - Current
Sales Executive
Small World Money Transfer
04.2016 - 06.2023
Sales Assistant
La Nacional Corp.
04.2005 - 02.2016
Bachelor of Science - Business
Fordham University