Yareni Mendoza-Bernal
Berkeley,CA
Summary
Professional with 10+ years of experience delivering flawless, personalized service in versatile venues. Skilled at managing complex schedules, coordinating meetings, and handling confidential information. Commended for in-depth knowledge of client expectations and business acumen. Proven ability to build trusted relationships with local vendors and maintain absolute professionalism, composure, and discretion under pressure.
Overview
2
2
Languages
9
9
years of professional experience
Work History
Executive Assistant
Canopy Floral and Botanic
08.2024 - 11.2025
- Managed client accounts for fine dining establishments, including Michelin-starred restaurant Commis, ensuring timely delivery schedules and successful contract fulfillment.
- Translated contract negotiations and client communications in Spanish, enabling the owner to secure partnerships with Bay Area vendors and community organizations.
- Coordinated booking management and scheduling for high-profile clients and large-scale events, including weddings and opening ceremonies, enhancing client satisfaction and event success.
- Secured new clientele across Bay Area, contributing to a 5% increase in business revenue in the second quarter.
- Transitioned business from floral arrangement installations to early stages of landscaping renovation projects.
- Monitored invoices, expense records, and office supplies to maintain smooth daily operations.
Administrative Assistant
Hernandez Landscape
08.2023 - 07.2024
- Prepared invoices, purchase orders, and billing records with strong attention to accuracy.
- Coordinated scheduling, dispatch, and calendar management for landscape crews and client appointments.
- Addressed IT issues by coordinating with tech support, minimizing downtime and maintaining operational efficiency.
- Handled incoming calls, emails, and walk-in inquiries, providing prompt and professional support.
- Communicated with clients to confirm estimates, service details, and project updates.
Client Relations Specialist
Greater Ontario Convention and Visitors Bureau/ASM Global
02.2018 - 07.2023
- Assisted Strategic Alliances Director in resolving tenant issues and coordinating daily operations at Ontario Mills, enhancing service standards for over 5 retailers.
- Handled confidential guest data, including international travel documents, financial records, and medical accommodations, ensuring compliance and security.
- Supported sales and service quality initiatives, leading to 3 consecutive years of Secret Shop goal success at Ontario Mills.
- Assisted with International marketing projects of China Union Pay Campaigns and Promotions.
- Led hospitality team managing VIP suite check-ins and luxury catering for events at Toyota Arena, maintaining service excellence standards.
- Prepared meeting materials and communications for Visit California Welcome Center Management and Ontario Mills Management.
- Won 1st place in the Winter Quarter Revenue Competition across Simon Properties.
Sales Associate
Anabi Oil Corporation
02.2017 - 01.2018
- Oversaw propane inspections for newly acquired RVs from Giant RV-Montclair and local businesses, ensuring compliance with safety standards.
- Trained new employees and served as an interim manager during the manager's absence.
- Coordinated vendor deliveries and enforced safety protocols, managing precise scheduling for weekly shipments.
- Managed inventory tracking systems, reducing stock discrepancies and ensuring accurate supply chain operations.
- Trusted to work across various Anabi Oil properties in the Inland Empire.
Education
Bachelor of Arts - Philosophy
University of California, Berkeley
Berkeley, CA05-2026
Skills
- Office & Productivity: Microsoft 365 (Excel, Teams, Outlook), Google Workspace, Slack, Database administration
- Project & Event Management: Event Coordination, Appointment Scheduling, Calendar Management, Contract Management
- Client Relations: CRM Systems, Office administration, Conflict Resolution, Executive Client Support
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Executive Assistant
Canopy Floral and Botanic
08.2024 - 11.2025
Administrative Assistant
Hernandez Landscape
08.2023 - 07.2024
Client Relations Specialist
Greater Ontario Convention and Visitors Bureau/ASM Global
02.2018 - 07.2023
Sales Associate
Anabi Oil Corporation
02.2017 - 01.2018
Bachelor of Arts - Philosophy
University of California, Berkeley