Yarenmy Soriano Pérez
Houston,TX
Summary
Highly skilled engineer with over 12 years of experience in Design, install, troubleshooting hardware and software. I am deeply committed to delivering technical excellence and ensuring the success of each project I undertake. My professional journey, from managing AV installations and troubleshooting complex network issues to ensuring seamless software configurations, has shaped me into someone who consistently thrives in fast-paced, high-stakes environments.
Overview
11
11
years of professional experience
Work History
IT Specialist
General Customs of the Republic
01.2016 - 01.2023
- Established and operated a successful ISP Wireless, utilizing a combination of hardware and software solutions including CISCO and TP-Link routers and switches, Proxmox virtualization platform
- Virtualization and administration of servers, optimizing their performance and ensuring data security
- Configured secure VPN networks, allowing remote access for employees and enhancing data privacy
- Designed and deployed wireless network infrastructure, including access points, routers, and switches, ensuring reliable connectivity and optimal performance
- Provided technical support to customers, resolving connectivity issues, troubleshooting network problems, and ensuring prompt issue resolution
- Conducted regular network maintenance, including firmware updates, security patches, and performance optimization
- Software installations, updates, and configurations
- Expertly handled the assembly and installation of computer equipment, ensuring smooth operations and functionality
- Delivered exceptional Remote Help Desk support to users, resolving technical issues promptly and providing remote assistance
IT Support
University of Medical Sciences of Cienfuegos
01.2012 - 01.2016
- Provided technical support to end-users regarding hardware and software issues through phone, email, and remote desktop tools
- Diagnosed and resolved technical problems, ensuring minimal downtime and maximum customer satisfaction
- Documented technical support tickets and maintained accurate records of support activities
- Collaborated with cross-functional teams to escalate and resolve complex issues
- Assisted in the installation, configuration, and maintenance of computer systems and software applications
- Software installations, updates, and configurations
Education
Computer Engineer -
University of Cienfuegos
CienfuegosSkills
- Windows
- Linux
- Windows Server
- Active Directory
- Networking
- VPN
- Vmware
- Proxmox
- VoIP Asterisk PBX
- MSSQL
- Postgree SQL
- Oracle Database
- Remote Desktop
- Microsoft Office suite
- Troubleshooting skills
- Fast learning skills
- Team communication skills
- Work independently
- Open to new challenges and knowledge
Personal Information
Languages: Native Spanish, English
Timeline
IT Specialist
General Customs of the Republic
01.2016 - 01.2023
IT Support
University of Medical Sciences of Cienfuegos
01.2012 - 01.2016
Computer Engineer -
University of Cienfuegos
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