Strategic leader with a strong background in inventory management and process optimization. Proven ability to develop team capabilities and facilitate continuous improvement, contributing to enhanced customer experiences and operational success.
Overview
5
5
years of professional experience
Work History
Team Leader, Sales Operations
New Balance
New York, NY
06.2026 - Current
Participated in training sessions to enhance product knowledge and customer service skills.
Engaged with customers to promote brand loyalty and enhance the shopping experience.
Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
Facilitated culture of continuous improvement, encouraging feedback and innovative solutions from all team members.
Improved inventory accuracy by conducting regular audits and implementing efficient stock management systems.
Floor Supervisor
Timberland
New York, NY
03.2025 - 06.2026
Supervised daily operations to ensure efficient workflow and staff productivity.
Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
Fostered high-quality customer service across team by modeling standards and providing employees with direction and coaching.
Managed store inventories with periodic audits to verify correct counts and adherence to stock management protocols.
Streamlined daily processes for increased efficiency, implementing new procedures and best practices.
Stock Lead
Timberland
New York, NY
08.2024 - 03.2025
Managed inventory levels to ensure product availability and minimize stock discrepancies.
Oversaw daily stock organization, optimizing space utilization for efficiency.
Assisted in loss prevention efforts by monitoring inventory levels, identifying potential risks, and reporting suspicious activities to management.
Sustained an accurate database of all stocked items using inventory software systems while performing consistent updates based on new shipments arrivals or item transfers.
Product Life Cycle Athlete
Nike
New York, NY
05.2021 - 07.2024
Organized stockroom to optimize space and improve accessibility of products.
Ensured proper pricing, tagging, and signage for all products to maintain compliance with company guidelines.
Expedited shipment processing, unloading deliveries, and promptly placing products in their designated locations.
Facilitated smooth order fulfillment processes by picking items efficiently from warehouse locations for online customer orders or in-store pickup requests.
Managed high-volume restocking tasks during peak periods to ensure adequate product availability on the sales floor.
Education
Bachelor of Arts - Forensic Psychology
John Jay College of Criminal Justice
New York, NY
05-2020
Associate of Arts - Psychology
LaGuardia Community College
Long Island City, NY
06-2018
Skills
Core retail budgeting: Office Depot & FedEx
SAP FIORI Interface
Microsoft Office
RFID systems
Accomplishments
NIKE MVP 3X
NIKE GOLD SHOE 2X
Timberland: Since initial hire date, store's shrink results have seen continuous improvement (under 1%) which removed store from shrinkage program. Corporate leaders took notice and this led to various promotions, and networking opportunities.
Timberland: Catalyst for leading, training staff and implementing store with RFID processes set by company while consistently achieving over 95% in results since launch.