Yaretzi Gutierrez
Des Plaines,IL
Summary
Bilingual professional fluent in English and Spanish, with extensive experience in retail, office environments, and assembly line operations. Proficient in Microsoft Office Suite, QuickBooks, and various computer systems, demonstrating strong technical skills. Recognized for exceptional customer service abilities and effective problem-solving skills, consistently delivering high-quality work. Has a proven track record of time and productivity in fast-paced work environments.
Overview
9
9
years of professional experience
Work History
Professional Nail Technician
Well Polished Nail Spa
02.2023 - Current
- Executed advanced manicure and pedicure techniques, ensuring high-quality nail care services.
- Maintained cleanliness and sanitation standards for tools and workstations, promoting client safety and comfort.
- Provided personalized consultations to clients, recommending appropriate treatments based on individual needs.
- Trained new staff on nail care procedures and customer service protocols, enhancing team performance.
- Managed appointment scheduling efficiently, maximizing productivity during peak hours.
- Developed strong relationships with clients through exceptional service and attention to detail.
- Assisted in inventory management by tracking product usage and ordering supplies as needed.
- Collaborated effectively with salon staff to create a seamless experience for clients including scheduling appointments and managing waitlists as necessary.
- Stayed current on latest trends in the nail industry by attending seminars, trade shows, and networking events regularly.
Accounting Clerk
Val-Matic Valve & Mfg. Corp.
01.2020 - 09.2021
- Managed financial operations in accounts receivable and accounts payable for Valmatic. Processed customer payments, including ACH, wire transfers, credit cards, and physical checks. Generated daily deposits for incoming checks and processed payments via PayTrace. Accurately issued credit memos and refunds while applying customer payments to invoices. Resolved payment inquiries and issues promptly through phone and email communications. Dispatched electronic statements and physical invoices to customers monthly on schedule. Entered freight bills into the system for timely vendor payments, categorized by department. Created comprehensive employee time cards using TimeCo and developed user guide for HR.
Secretary / Assistant
Precision Metal Products
05.2019 - 09.2019
- Maintained accurate records of all financial transactions and invoices for bill payments. Performed data entry in Microsoft Excel, Access, QuickBooks, and Word. Tracked orders to Precision Metals to ensure timely processing by shop workers. Organized incoming mail and documents to streamline office operations. Managed incoming phone calls, directing customers to appropriate personnel. Placed orders for additional supplies and materials as needed for shop operations. Coordinated procurement of office essentials, including toiletries and supplies. Ensured meticulous attention to detail to prevent costly errors.
QC Inspector (Quality Control)
American Litho Inc
08.2016 - 08.2017
- Ensured correct materials were available for each job by conducting precise measurements. Directed staffing assignments and guided team members in task execution. Tracked and recorded group progress on an hourly basis throughout shifts. Inputted daily data into computer systems, maintaining accurate records. Acted as a key resource for employees requiring guidance or support. Substituted for absent team members to uphold productivity standards. Oversaw packing and shipping operations, consistently meeting daily job quotas.
Education
High School Diploma - undefined
Wheaton North High School
Wheaton, IL05.2018
Skills
- Typing proficiency: 40-60 WPM
- QuickBooks expertise for financial tracking
- Quality control and quality management skills
- Comprehensive Microsoft Office knowledge including Word, PowerPoint, and Access
- Adobe Illustrator proficiency for design tasks
- office experience in administration and management
- receptionist role with customer interaction
- general office competencies
- professional services delivery
- computer operation skills
- billing processes and invoicing accuracy
- systematic filing techniques
- money handling expertise
- bilingual capabilities for diverse communication
- sorting efficiency for inventory or documents
- strong organizational abilities
- picking and packing operational experience
- general labor competencies in various settings
- communication effectiveness in customer service (4 years)
- time management strategies for productivity
- ACH transaction processing knowledge
- journal entry preparation for accounting tasks
- accounts payable/receivable functions with accuracy
- general ledger accounting practices
- data entry efficiency
Timeline
Professional Nail Technician
Well Polished Nail Spa
02.2023 - Current
Accounting Clerk
Val-Matic Valve & Mfg. Corp.
01.2020 - 09.2021
Secretary / Assistant
Precision Metal Products
05.2019 - 09.2019
QC Inspector (Quality Control)
American Litho Inc
08.2016 - 08.2017
High School Diploma - undefined
Wheaton North High School
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