Yarielis Silverio
Bronx
Summary
I am seeking a challenging position in a reputable organization to expand my learning, knowledge, and skills.
Overview
8
8
years of professional experience
Work History
Case Manager
Westhab
11.2022 - Current
- Conduct Intake Assessment, Psychosocial, and Independent Living Plan, assuring clients meet their goals and needs.
- Meet with clients on a weekly or bi-weekly time manner to assist with the achievement of individual service goals.
- Escort clients to HRA, SSA, medical appointments, general appointments, and assist with making referrals.
Entitlement Specialist
Project Renewal
02.2020 - 09.2021
- Work with NYC HRA and Social Security Administration to ensure all clients are receiving cash and entitlements.
- Assist with applying for Supplemental Income/Disability Insurances, Public Assistance, Medicaid, Food Stamps, and Veteran’s benefits, including the recertification process.
- Maintain comprehensive knowledge of all housing programs and alternatives and is fully knowledgeable about the eligibility requirements and intake of SSI program.
Secretary
Puerto Rican Family Institute Inc.
08.2019 - 02.2020
- Make referrals to other departments as needed.
- Check eligibility using Epaces and HBX state tool.
- Utilize computer system in order to input orders.
- Responsible for the admission and registration of incoming patients utilized the electronic health system to run reports.
Receptionist
JLS Realty
01.2018 - 04.2018
- Answer inquires and resolve escalated issues to management personnel to ensure client satisfaction.
- Greet incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Organize and schedule office meetings as well as client’s appointments.
- Operate multi-line telephone system
Education
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Bronx Community College
01.2018
Highschool - undefined
Vanguard
01.2016
Skills
- Team leader
- Oral and Written Communication
- Flexibility
- Bilingual
Timeline
Case Manager
Westhab
11.2022 - Current
Entitlement Specialist
Project Renewal
02.2020 - 09.2021
Secretary
Puerto Rican Family Institute Inc.
08.2019 - 02.2020
Receptionist
JLS Realty
01.2018 - 04.2018
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Bronx Community College
Highschool - undefined
Vanguard