Yaritza Alvarez-Ayala
New Bedford,MA
Summary
Dynamic and dedicated professional with experience at Dunkin’ Donuts, excelling in customer service and teamwork. Proven ability to enhance customer satisfaction through efficient multitasking and effective communication. Skilled in cash handling and maintaining high food preparation standards, contributing to a positive work environment and training new team members.
Overview
1
1
year of professional experience
Work History
Dunkin Crew Member
Dunkin’ Donuts
Acushnet, MA
11.2024 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Promoted a positive work environment through effective communication and teamwork among staff members.
- Maintained high-quality food preparation standards, adhering to company guidelines for safety and cleanliness.
- Trained new team members on procedures, customer service, and sales techniques.
Education
Currently In High School -
New Bedford Highschool
New Bedford, MASkills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Customer engagement
- Attention to detail
Languages
Spanish
Native or Bilingual
Timeline
Dunkin Crew Member
Dunkin’ Donuts
11.2024 - Current
Currently In High School -
New Bedford Highschool