Summary
Overview
Work History
Education
Skills
RELEVANT COURSEWORK
Timeline
Generic

Yaritza Leon

Paterson

Summary


Experienced with leading and managing operational teams to achieve optimal performance. Utilizes strategic planning and resource allocation to drive efficiency and productivity. Track record of implementing process improvements and fostering collaborative team environment.

Overview

5
5
years of professional experience

Work History

Branch Operations Lead

JPMorgan Chase
08.2024 - Current
  • Works with the Branch Manager to set the tone of the branch environment to provide an exceptional customer experience and a dynamic and engaging culture
  • Performs branch operations which may include managing cash devices such as the cash vault, ATM, or others while adhering to all bank policies and procedures
  • Supports the Branch Manager with all aspects of branch operations, including loss control, compliance, and audit standards
  • Introduces customers to the branch team who will build relationships and assist with specialized financial needs

Associate Banker

JPMorgan Chase
10.2022 - 08.2024
  • Deliver exceptional customer experiences
  • Help customers with everyday transactions, and forming long-lasting, meaningful relationships with our clients.
  • Being the face of the branch
  • Makes customers’ lives easier by sharing and setting up self-service options to access their accounts 24 hours a day/ 7 days a week

Branch Banker

PNC Bank
02.2022 - 10.2022
  • Strengthen customer relationships with a defined sales process.
  • Engaging customers in sales conversations to identify appropriate financial solutions.
  • Opening, Closing accounts, etc.

Bank Teller

Pnc Bank
12.2020 - 02.2022
  • Conducted special service and account transactions for customers, including ordering checks and placing stop payment orders.
  • Met or exceeded sales goals by promoting bank products and services in every interaction.
  • Cashed customer checks, including verifying identification and checking account balances in accordance with bank policy.

Enrollment Services/ Campus Visit Coordinator

Berkley College
01.2020 - 06.2020
  • Counseled on educational paths and career plans, provided information about program resources and signed individuals up for specific academic programs.
  • Called applicants to set up appointments and explain benefits processes.

Education

Bachelors of Science - Accounting

William Paterson University of New Jersey
Wayne, New Jersey
05.2023

Skills

  • Bilingual
  • Excellent Customer Service Skills
  • Very Detail Oriented
  • Cash Handling Accuracy
  • Impressive Time Management
  • Great Written and Verbal Communication
  • Strong Mathematical Skills
  • Passionate
  • Operational efficiency
  • Motivational attitude
  • Scheduling coordination
  • Workforce management

RELEVANT COURSEWORK

  • Financial Accounting
  • Managerial Accounting
  • Business Law: Contracts
  • Principles of Management
  • Personal Finance
  • Macroeconomics

Timeline

Branch Operations Lead

JPMorgan Chase
08.2024 - Current

Associate Banker

JPMorgan Chase
10.2022 - 08.2024

Branch Banker

PNC Bank
02.2022 - 10.2022

Bank Teller

Pnc Bank
12.2020 - 02.2022

Enrollment Services/ Campus Visit Coordinator

Berkley College
01.2020 - 06.2020

Bachelors of Science - Accounting

William Paterson University of New Jersey

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