Yaritza Molina
Tyler,TX
Summary
Experienced customer service professional with many years of experience working with businesses. Exceptional sales leader well-versed in responding to requests with friendly and knowledgeable support.
Overview
5
5
years of professional experience
Work History
Roofing Salesperson
Stonewater Roofing
Tyler, TX
02.2024 - 07.2024
- Conducted regular site visits to evaluate existing roofs for potential repairs or replacement.
- Resolved customer complaints in a timely manner by providing accurate information and solutions.
- Assisted customers in selecting the most suitable roofing materials based on their needs and budget.
- Maintained accurate records of all sales activities including quotations, orders, payments.
- Conducted thorough investigations into insurance claims, carefully examining coverage and liability.
Car Sales Advisor
Public Automotive Group
Tyler, TX
06.2023 - 12.2023
- Finalized documentation for contracts, purchase receipts, vehicle registrations, and dealer files.
- Consistently exceeded quotas by pursuing and closing sales.
- Created detailed reports of daily sales activities for management review.
- Assisted in developing promotional campaigns and advertising materials for upcoming events or special offers.
Optician
TSO
Tyler, TX
04.2023 - 06.2023
- Conducted vision screenings using specialized equipment.
- Scheduled patient appointments, maximizing clinic efficiency and improving patient satisfaction.
- Gathered precise patient histories by conducting thorough interviews and documenting information.
- Telephoned appointment-holders on day before to confirm times, contacted no-shows, obtained insurance pre-authorization and notified patients upon eyewear availability.
Traffic Control Flagger
Statewide Safety Systems
Tyler, TX
07.2022 - 01.2023
- Utilized two-way communication devices to coordinate with colleagues and supervisor in real-time, effectively reducing disruption of services during maintenance activities.
- Delivered exceptional customer service to individuals affected by construction-related road closures and delays, showcasing exemplary communication abilities.
- Assisted with the setup of cones, barricades, and other traffic control devices.
- Ensured that drivers followed all safety regulations while operating in construction zones.
Online Grocery Associate
Walmart
Tyler, TX
12.2021 - 05.2022
- Assisted customers with online grocery orders, answering questions and providing helpful information.
- Provided training and support for new employees joining the company's online grocery team.
- Managed customer orders by packaging products and coordinating with manufacturers and third-party distributors.
- Maintained accurate records of all orders placed through the website.
Cashier Team Lead
Home Depot
Tyler, TX
02.2019 - 09.2021
- Provided information on company policies, warranties, guarantees, financing options and other related matters.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Collected credit card and cash payments to complete transactions for customer orders.
- Provided prompt phone assistance, resolving customers' inquiries on product availability, store locations, and service issues.
Education
High School Diploma -
RISE ACADEMY
Tyler, TX04-2021
Skills
- Customer Service/ Relationship Building
- Appointment Scheduling/Schedule Management
- CRM proficiency/Cold-calling
- Exceeds sales goals
- Teamwork and Collaboration
- Sales and Marketing
Languages
Spanish
Professional
Timeline
Roofing Salesperson
Stonewater Roofing
02.2024 - 07.2024
Car Sales Advisor
Public Automotive Group
06.2023 - 12.2023
Optician
TSO
04.2023 - 06.2023
Traffic Control Flagger
Statewide Safety Systems
07.2022 - 01.2023
Online Grocery Associate
Walmart
12.2021 - 05.2022
Cashier Team Lead
Home Depot
02.2019 - 09.2021
High School Diploma -
RISE ACADEMY
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