Yaritza Ortiz
Baltimore,MD
Summary
Qualified graduate and emerging professional eager to build industry career. Brings demonstrated strengths in healthcare and treatment strategies, patient assessments and cultivating strong patient relationships. Motivated to serve patients using latest healthcare advancements and continue developing skills.
Overview
3
3
years of professional experience
Work History
BLS Instructor
Johns Hopkins Hospital
Baltimore, MD
08.2019 - 03.2020
- Promoted available resources and connected individuals with services.
- Continually improved knowledge, skills and performance based on feedback and self-identified professional developmental needs.
- Identified process improvements in day-to-day functioning of department.
- Administered job knowledge assessments and competency testing for certification-level training.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Receptionist
Luxury Nails
Baltimore, MD
08.2016 - 07.2019
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Kept reception area clean and neat to give visitors positive first impression.
- Confirmed appointments, communicated with clients and updated client records.
- Answered central telephone system and directed calls accordingly.
- Resolved customer problems and complaints.
- Responded to inquiries from callers seeking information.
Education
Bachelor of Science - Nursing
Towson University
Baltimore, MD05.2023
Associate of Science - Nursing
The Community College of Baltimore County
Essex, MD05.2022
Skills
- Cardiopulmonary Resuscitation (CPR)
- Instructional Techniques
- Time Management
- Emergency Situations
- Nursing Assessment
- Maintaining Patient Safety Standards
- Resource Utilization
- Patient Condition Monitoring
- Infection Control
- Critical Thinking
- Active Listening
- Judgment and Decision-Making
Timeline
BLS Instructor
Johns Hopkins Hospital
08.2019 - 03.2020
Receptionist
Luxury Nails
08.2016 - 07.2019
Bachelor of Science - Nursing
Towson University
Associate of Science - Nursing
The Community College of Baltimore County
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