Yaritza Pagan-Morales

Provided prompt, accurate food and beverage service, ensured cleanliness of dining areas, and restocked supplies to enhance guest experience. Providing courteous customer service, monitoring guest satisfaction, and responding promptly to staff and guest needs supported a positive dining experience. Collaborated with kitchen and front-of-house teams to complete opening and closing duties, managing multiple tasks to facilitate seamless daily operations. Upheld sanitation, health and safety standards, maintained inventory levels, and engaged in training to ensure consistent service quality and safety.

• Assisted servers by delivering food and beverages promptly to guests.
• Maintained cleanliness of dining areas, ensuring a welcoming atmosphere for patrons.
• Supported inventory management by restocking supplies and organizing storage areas.

• Responsibilities such as assisting patients with activities of daily living, personal hygiene, mobility, transfers, nutrition, and toileting while promoting dignity, comfort, and safety. Monitored and documented vital signs, intake and output, patient conditions, and other clinical information, promptly reporting changes or concerns to nurses and physicians. Supported nurses and physicians with treatments, tests, wound care, specimen collection, emergency procedures, and patient preparation while maintaining accurate records and HIPAA confidentiality. Maintained clean and organized patient environments, followed fall-prevention and safe-transfer practices, monitored equipment and environmental hazards, and provided compassionate emotional support to patients and families.
• Assisted patients with daily living activities and personal hygiene, enhancing comfort and dignity.
• Monitored patients' vital signs and reported changes to nursing staff for timely intervention.
• Maintained cleanliness and organization of patient rooms and common areas, fostering a safe and welcoming environment.

• Greeted, seated, and accommodated guests, efficiently managing waitlists and reservations to enhance guest experience. Assisted servers and kitchen staff by running food and drinks, answering menu and service questions, processing payments, and supporting smooth service during busy periods. Maintained clean and organized dining and lobby areas, ensuring smooth operations through effective table clearing and back-of-house support. Delivered excellent customer service by anticipating guest needs, addressing concerns, accommodating special requests, and fostering clear communication among guests, servers, and management.

• Coordinated daily automotive service operations, scheduled appointments, responded to customer and vendor inquiries, and maintained accurate service records to support overall efficiency. Managed front-desk operations by greeting clients, answering calls and emails, processing mail and packages, entering data, and maintaining organized filing systems. Collaborated with staff and management to streamline workflow. Assisted with accounting, financial analysis, credit and collections, and reporting while fostering professional relationships with customers, vendors, and team members.
• Scheduled customer appointments at automotive service center to optimize service delivery.
• Maintained accurate records to enhance team efficiency.
• Ordered supplies to maintain operational readiness and ensure seamless service delivery.

• Responsibilities such as supervising daily operations and staff activities, delegating tasks, training new employees, and promoting teamwork to maintain efficient shift performance. Managed inventory, verified order accuracy and quality, operated and balanced cash registers, processed payments, and ensured merchandise pricing and quantities were correct. Maintained compliance with food safety, health codes, cleanliness, and workplace safety standards while monitoring equipment and overseeing cleaning procedures. Resolved customer concerns professionally, coordinated shift transitions with management, and completed opening, closing, and shift-change duties to maintain consistent operational standards.
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• Guided team members during high-volume periods to optimize service delivery.
• Trained new hires on sandwich making processes and customer interaction techniques to ensure quality service.
• Managed inventory levels and ordered food and supplies to maintain stock availability.