Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yaritza Ruiz

Philadelphia,PA

Summary

Dynamic and results-driven professional with extensive experience at Waltmart as a Baker, excelling in food safety and sanitation. Proven team player with exceptional customer service skills, adept at training staff and ensuring product quality. Recognized for effectively managing bakery operations and fostering a collaborative work environment.

Experienced with managing overdue accounts and resolving payment disputes efficiently. Utilizes negotiation techniques and persuasive communication to secure payments. Track record of maintaining accurate records and collaborating with teams to meet collection targets.

As collections professional, capable of managing high-volume accounts with focus on achieving positive results. History of implementing effective collection strategies and negotiating payment arrangements. Team player known for adaptability and reliability, with strong communication and negotiation skills.

Overview

10
10
years of professional experience

Work History

Baker

Waltmart
02.2024 - Current
  • Collaborated with team members to complete tasks and maintain smooth running of bakery.
  • Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
  • Trained and supervised new employees on bakery operations and procedures.
  • Cleaned and maintained kitchen equipment and oven.
  • Operated ovens and bakery equipment to prepare products according to recipes.
  • Packaged finished products for sale.
  • Determined baking times for various items.

Amazon Fullfillment

Amazon
03.2022 - 11.2023
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.

Collections Agent

GC Services Call Center
08.2015 - 02.2022
  • Maintained high volume of calls and met demands of busy and productive group.
  • Negotiated to collect balance in full.
  • Provided exceptional customer service by empathizing with clients'' financial situations while working towards mutually beneficial solutions.
  • Worked in call center environment handling manual and automatically dialed outbound calls.

Education

Associate of Science - Operating Room Technician

Instituto De Banca
Mayaguez PR 00680
08-2010

Skills

  • Team player
  • Customer service
  • Active listener
  • Food safety and sanitation
  • Cleanliness standards
  • Oven operation
  • Bread making

Languages

English
Professional Working
Spanish
Native or Bilingual

Timeline

Baker

Waltmart
02.2024 - Current

Amazon Fullfillment

Amazon
03.2022 - 11.2023

Collections Agent

GC Services Call Center
08.2015 - 02.2022

Associate of Science - Operating Room Technician

Instituto De Banca
Yaritza Ruiz