Yarixa Maldonado
U-Haul Co. of New Yorl Inc.
2
Languages
1
Certification
12
years of professional experience
Dynamic Area Field Manager skilled in training and coaching, with a strong emphasis on customer service and problem-solving. Successfully implemented operational enhancements that improved workflow efficiency and elevated customer satisfaction ratings across multiple locations.
Work History
Area Field Manager
12 Years 1 Month- Analyzed performance metrics to identify trends, Set aggressive targets for employees to drive company success and strengthen motivation.Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty. Tracked key performance indicators and enforced quality control measures.Performed quality control inspections on phases of field operations.
- Improved customer satisfaction ratings through proactive problem resolution strategies.
Education
High School Diploma
Skills
Field and inventory management
Training and coaching
Customer service and problem resolution
Task prioritization and detail orientation
Certification
Automotive and Motorcycle Technician - Developed experience in a wide variety of mechanical systems.
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Area Field Manager
U-Haul Co. of New Yorl Inc.
07.2014 - CurrentRead More
Theodore Roosevelt High School
High School Diploma
Read More