YARRO MYLENA
Yaoundé,GA
Summary
Dedicated and results-Driven administrative and Marketing professional with over 4 years of experience supporting business operations, Digital communication, customer service and sales growth. Skilled in managing social media platforms, handling clients inquiries, maintaining documentation and ensuring smooth day-to-day administrative flow.
Advanced in English and French, Adaptable and experienced in both physical and virtual work environments. Strong ability to lead marketing strategies,Improve customer satisfaction, and support businesses expansion.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Marketing General Manager (physical Role)
ABG ALIMA BUSINESS GROUP
DUBAI
09.2023 - 09.2025
•Oversaw the company’s marketing strategies and supervised the marketing team.
•Managed daily operations of the marketing department and ensured strong brand base.
•Expanded awareness of the company’s services across multiple platforms.
•Conducted after sales, follow up, and improved customer satisfaction.
•Ensured effective communication with clients and partners.
Assistant Marketing Manager (virtual Role)
ABG ALIMA BUSINESS GROUP
Yaoundé Centre
09.2022 - 09.2023
•Managed online customer service inquiries and sales support.
•Created and scheduled digital content across platforms.
•Assisted in the execution of marketing campaigns.
•Provided administrative support to the management team.
Social Media Marketer ( Virtual Role)
S$D Cosmetics
YAOUNDÉ CENTRE
02.2022 - 02.2023
•Handled digital communication and brand awareness
•Designed and published promotional content
•Engaged customers via social media channels
•Supported online sales and responded to customers messages.
Administrative Assistant
Lycée Bilingue Essos
Yaoundé Centre
01.2021 - 01.2022
•Managed documentation, school files and student records.
•provided administrative support to the staff and administrators.
•Assisted parents and students with inquiries.
•Organized schedules and handled front desk duties
•handles cash flow and students registrations
Education
Banking and Finance -
SIANTOU UNIVERSITY OF TECHNOLOGY
01.2019
Skills
CORE SKILL
Administrative and office support
Scheduling documentation
Data entry and reporting
Reception/front desk operations
Microsoft World and Excel
Customer inquiry handling
Customer service and communication
After sales support
Conflict resolution
Clients follow up
Multilingual communication
Marketing and Digital media
Social media marketing
Content creation
Digital campaigns
Brand awareness and Engagement
Sales promotion
Professional strength
Team coordination
Time management
Attention to detail
Multitasking
Adaptability
Languages
English
French
Accomplishments
•Delivered excellent customer service and after sales support with over 95% satisfaction rate
•Contributed 20-30 % sales growth via digital marketing
•Managed and grew company social media accounts across multiple platforms
Certification
•Certificate in communication skills
•Certificate in cryptocurrency banking
•certificate in social awareness and Relationships
Availability
Open to relocation and work permit sponsorship. Can travel with dependent child.
Timeline
Marketing General Manager (physical Role)
ABG ALIMA BUSINESS GROUP
09.2023 - 09.2025
Assistant Marketing Manager (virtual Role)
ABG ALIMA BUSINESS GROUP
09.2022 - 09.2023
Social Media Marketer ( Virtual Role)
S$D Cosmetics
02.2022 - 02.2023
Administrative Assistant
Lycée Bilingue Essos
01.2021 - 01.2022
Banking and Finance -
SIANTOU UNIVERSITY OF TECHNOLOGY