- English
Yaryna Lozynska
Elmwood Park,Illinois
Summary
Born and raised in Ukraine, I recently moved to the United States to pursue my dreams and embrace new opportunities. I have experience working as a front desk associate in medical offices and salons, where I loved connecting with clients, making them feel welcome, and helping their day run smoothly. I take pride in creating a positive and organized environment, resolving issues with care, and supporting my team. Friendly, adaptable, and customer-focused, I enjoy turning every interaction into a great experience and contributing to a workplace where people feel valued. I also love creating content and visuals, which allows me to combine creativity with professionalism to enhance experiences and presentations.
Overview
1
1
year of professional experience
Work History
Medical Receptionist
BG Medical Center
Buffalo Grove, IL
03.2025 - 06.2025
- Served as the first point of contact for patients, delivering a friendly and professional check-in experience.
- Scheduled and confirmed appointments, balancing multiple calendars and prioritizing urgent cases.
- Handled a high volume of phone calls and emails, providing clear information and directing inquiries appropriately.
- Collected co-pays, processed billing transactions, and ensured accurate documentation for insurance claims.
- Maintained patient confidentiality by managing medical records and sensitive information with discretion.
- Supported medical staff by preparing charts, updating schedules, and coordinating patient flow throughout the day.
- Anticipated patient needs and provided assistance to ensure a smooth and stress-free visit.
- Contributed to a clean, organized, and welcoming front office environment in line with clinic standards.
Front Desk Receptionist
Banana Nails Salon
Chicago
03.2024 - 12.2024
- Promoted and recommended services and products to clients, increasing sales and enhancing customer experience.
- Processed payments, returns, and exchanges with accuracy and professionalism.
- Maintained organized records, schedules, and client information to ensure smooth daily operations.
- Supported team members by coordinating workflow and assisting with customer needs during busy hours.
- Resolved scheduling conflicts and customer concerns quickly to maintain trust and satisfaction.
- Ensured front desk and retail space were clean, stocked, and visually appealing.
- Communicated clearly with clients and staff, fostering a positive and professional environment.
Education
High School Diploma - Management
Ivan Franko National University of Lviv
Lviv, Ukraine06.2023
Skills
- Customer service & relationship building from medical office and salon front desk roles
- Sales and product promotion experience, recommending services and retail items to clients
- Appointment scheduling and calendar management, ensuring smooth client flow
- Strong multitasking skills, balancing calls, in-person service, and administrative tasks
- Clear communication in English and Ukrainian, with ability to resolve concerns calmly
- Experience handling payments, returns, and transactions with accuracy
- Organization and attention to detail in managing records, schedules, and inventory
- Team collaboration, supporting colleagues to keep daily operations running smoothly
- Creative eye for presentation, video content, and visuals — transferable to styling and store appearance
LANGUAGES
- Ukrainian
- Russian
- Polish
Timeline
Medical Receptionist
BG Medical Center
03.2025 - 06.2025
Front Desk Receptionist
Banana Nails Salon
03.2024 - 12.2024
High School Diploma - Management
Ivan Franko National University of Lviv