Yaseen Swissi
Orlando,FL
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Insurance Agent
Self-employeed
Orlando, FL
03.2020 - Current
- Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
- Engaged customers and provided high level of service by carefully explaining details about documents.
- Educated customers on the importance of maintaining adequate insurance coverage.
Server
Hyatt
Orlando, FL
12.2020 - 07.2024
- Trained new employees on restaurant procedures and plating techniques.
- Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
Server
Cedars Restaurant
Orlando, FL
02.2017 - 10.2020
- Monitored dining room for cleanliness and proper set-up at all times.
- Stayed informed about daily specials, new menu items, promotions.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Skills
- Client relationship management
- Effective communication
- Attention to detail
- Point of sale systems
- Employee training
- Time management
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Spanish
Limited
Certification
• 2-15 Health & Life (Including Annuities & Variable Contracts)
• Certification In Excel
• Certification In Power Point
• Certification In Word
Accomplishments
- Inductee of the National Honor Society July 2018
- Summa Cum Laude with a 3.9 GPA
- Dean’s List May 2021
Timeline
Server
Hyatt
12.2020 - 07.2024
Insurance Agent
Self-employeed
03.2020 - Current
Server
Cedars Restaurant
02.2017 - 10.2020
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